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Pachamaya Holistic Wellness & Spa - Adults Only

4.0 star property
Travelers can find relaxation through yoga classes and spa tubs after a round on the nearby 18-hole golf course, or enjoy local cuisine in garden surroundings

Choose dates to view prices

Downtown Cancun's Pachamaya Suites, Wellness Spa, Retreats offers a complete escape with an 18-hole golf course, Thai massage, and aromatherapy. Enjoy Chamana restaurant, an art gallery, designer stores, and an outdoor pool with complimentary cabanas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Individually decorated, individually furnished, bed sheets

Deluxe Studio Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Eco-friendly cleaning supplies
Wardrobe or closet
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Futon

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Individually decorated, individually furnished, bed sheets

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout drapes/curtains
Separate bedroom
Private bathroom
Free bottled water
Eco-friendly cleaning supplies
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Grand Room

Grand Room | Individually decorated, individually furnished, bed sheets

Grand Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Eco-friendly cleaning supplies
Wardrobe or closet
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Grand Double Room

Grand Double Room | Individually decorated, individually furnished, bed sheets

Grand Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Eco-friendly cleaning supplies
Wardrobe or closet
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Superior Double Room

Individually decorated, individually furnished, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Free bottled water
Eco-friendly cleaning supplies
Wardrobe or closet
Pet friendly
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Downtown Cancun, a neighborhood in Cancun, Pachamaya Holistic Wellness & Spa - Adults Only is in the entertainment district and near a boardwalk/promenade. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Xoximilco and Ka'Yok' Planetarium of Cancun are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with ziplining and cave exploring. Visit our Cancun travel guide
Map
Av Uxmal, Lote 19, Cancun, QROO, 77500

What's nearby

  • Cancun_BenitoJuarezMunicipalBuilding_6277943_016
    Benito Juarez Municipal Building
    5 min walk - 0.5 km
  • Las Palapas Park
    6 min walk - 0.6 km
  • Mercado 23
    8 min walk - 0.7 km
  • Plaza 28
    17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center
    19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN)
    20 min drive

Restaurants

  • The Healthy Place
    3 min walk
  • Temakita
    6 min walk
  • Taqueria Coapeñitos
    4 min walk
  • Ty-Coz
    5 min walk
  • Steak House
    5 min walk

About this property

Pachamaya Holistic Wellness & Spa - Adults Only

Upscale hotel near Puerto Cancun Marina Town Center
At Pachamaya Holistic Wellness & Spa - Adults Only, you can look forward to an adjacent golf course, a terrace, and an art gallery on site. Tee up with amenities like a golf clubhouse and golf caddies at this hotel. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a body scrub, a body treatment, or a deep-tissue massage. Be sure to enjoy a meal at Chamana, the on-site restaurant. Pilates classes and yoga classes are offered at the gym; Pachamaya Holistic Wellness & Spa - Adults Only also has designer stores on site, a garden, and dry cleaning/laundry services. In addition to car rentals on site, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge), and books
  • A water dispenser, massage treatment rooms, and scooter rentals
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, in addition to amenities like free bottled water.
Other conveniences in all rooms include:
  • Showers and shampoo
  • Wardrobes/closets, eco-friendly cleaning products, and housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 350 to 500 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chamana

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Books
  • Designer stores
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Gym
  • Music library
  • Optional golf privileges
  • Outdoor pool
  • Pilates classes
  • Scooter/moped rentals
  • Shopping
  • Yoga classes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Communal living room
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 500 per person
  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 10)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pachamaya
Pachamaya Holistic Wellness &
Pachamaya Suites Wellness Spa Retreats
Pachamaya Holistic Wellness & Spa Hotel
Pachamaya Holistic Wellness & Spa Cancun
Pachamaya Holistic Wellness & Spa Hotel Cancun

Frequently asked questions

Does Pachamaya Holistic Wellness & Spa - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Pachamaya Holistic Wellness & Spa - Adults Only pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Pachamaya Holistic Wellness & Spa - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Pachamaya Holistic Wellness & Spa - Adults Only?

Check-out is at noon.

Does Pachamaya Holistic Wellness & Spa - Adults Only provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 750 per vehicle applies.

Where is Pachamaya Holistic Wellness & Spa - Adults Only located?

Located in Downtown Cancun, this spa hotel is within 1 mi (2 km) of Benito Juarez Municipal Building and Puerto Cancun Marina Town Center. PlayCity Casino and Las Palapas Park are also within 10 minutes.

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Reviews

Pachamaya Holistic Wellness & Spa - Adults Only Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 78 out of 119 reviews
Rating 8 - Good. 26 out of 119 reviews
Rating 6 - Okay. 6 out of 119 reviews
Rating 4 - Poor. 5 out of 119 reviews
Rating 2 - Terrible. 4 out of 119 reviews

Reviews

10/10 Excellent

Edelmiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, everything was excellent: the facilities, cleanliness, location, everything was perfect.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Super friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
This host was amazing and very accommodating.The room and facilities were exemplary. We did a yoga class with them and had a great experience
Stayed 1 night in Jan 2026

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and very helpful when my flight was delayed and that I arrived late. The room was as shown in the pictures and clean. Hot water in the shower. I didn’t use the swimming pool nor the spa amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The best staff! Great location and rooms are clean and comfortable. Totally recommended the place
Stayed 7 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The staff are all fabulous and communication with them is incredibly easy. I recommend downloading what’s app before you arrive as that is how they communicate with guests. Check in was easy, I was given a brief tour of the property and sent a welcome message with attachments outlining all the services offered. The spa services were beautiful and relaxing and the drinks at the attached cafe are excellent. I can’t speak on the food as I was not able to eat much due to dental procedures. The outdoor spaces are clean and offer a peaceful environment. I would absolutely recommend staying here. The area is walkable with lots of great restaurants nearby.
Stayed 5 nights in Nov 2025

10/10 Excellent

Byanka Florius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the smell ss you walked in the staff were super nice and helpful the pool are was beautiful very peaceful very nice hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

ifueko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience and staff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and the facilities. Excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and I used the spa services and had a great massage. They offer yoga and sound baths as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hotel, great vibe, and awesome staff. This place is located very close to the ADO if you plan on taking trips. Whenever I come back to Cancun, I will be staying here again.
Stayed 9 nights in Aug 2024

8/10 Good

BIK FUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs in front desk are super friendly and helpful. Air conditioning is good. It will be good if the hot water switch marked.
Stayed 1 night in Mar 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and private. Great for zen and relaxation!
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet feeling of seclusion amid the near downtown area. Breakfast was excellent. Room was spacious and clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and walablility to restaurants. The hot tub was not heated and no coffee available except at restaurant.
Stayed 11 nights in Jan 2025

8/10 Good

Normand

Liked: Amenities
The room was goof quality/price
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pachamaya Palace

This property is by far the best place to stay in downtown Cancun. I can't say enough 'Great things' about this "Wonderful Place". It's been "Truly a Gift" for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY HANDS DOWN IF YIU ARE LOOKING FOR A PEACEFUL PLACE A TEN MINUTE WALK TO A BEAUTIFUL MALL IN A VERY VERY BEAUTIFUL AREA IF CANCUN AND FIVE MINUTES FROM DOWNTOWN. THE HOTEL ITSELF WAS INCREDIBLY CLEAN AND THE STAFF WERE GENUINELY KIND!
Stayed 5 nights in Oct 2024

8/10 Good

Ed

Nice, clean, not a lot of amenities but close to good restaurants. No tv in room. Good wifi tho
Stayed 1 night in Feb 2025

8/10 Good

Mikael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel. The staff was really friendly from the beginning. Here are some positive notes: The massage service was amazing and affordable. We rented a car and everything was nearby, at a 10min driving distance. There was also a gym nearby (evolve) which is not even a 5 minute walk. A lot of restaurant options as well near the hotel. Here were some points where there is room for improvement: In the pictures prior to renting the room, we saw a fridge but in our room there wasn’t any (deluxe studio king bed room). No iron in the room for the clothes (but can ask the reception for it, need to hand it back once done using) and no TV (makes sense as it is a wellness hotel, ideal for relaxing)
Stayed 4 nights in Jun 2025

10/10 Excellent

Natanael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very clean, in good repair, great location, walkable, classy restaurants, but also cheap eats easily accessible. I would not trust the hotel/hostel staff to coordinate any type of airport transport as they are not organized.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind all the time, there was always someone to help available. The pool and yoga class were also quite nice, exceeding expectations. Matters was a bit hard for my taste but still ok. It would be nice if they could improve the shower heads. It was hard for someone not too tall to shower because most of the water was aimed at the wall, and without washing the hair, it was impossible to stand straight. If the heads were adjustable, it would be a huge improvement. I would still totally recommend this stay, hoping to go back soon!
Stayed 3 nights in Mar 2025

4/10 Poor

grace

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was a last minute booking due to a very dirty and dangerous hotel we book the last night before our return flight. The girl at the front desk was very nice and friendly. The room itself was spacious and clean, however there were not blankets, no good pillows, and the mattress need to be change. They were bend in the .middle and rock as a rock.
Stayed 1 night in Oct 2024

10/10 Excellent

Kajal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pachamaya Wellness Spa

When I booked Pachamaya at the last moment due to flight cancellations I was merely looking for a place to stay, but what I got was surprizing and unexpected in a very good way. They are a holistic wellness center and deserve the stars they have. The lady at the reception, Lucero was friendly and courteous. Tho I was unable to attend their wellness activities, I did take advantage of their spa services and it provided the much needed theraputic relaxation. The room was not sound proof but I had restful sleep both nights I stayed with them. Several great food options around the place. Safe neighborhood for pedestrians.
Stayed 1 night in Oct 2024