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Grand Park Royal Cancun - All Inclusive

4.0 star property
Travelers find tropical bliss at this beachfront resort, where poolside cocktails, sports massages, and nearby shopping create the perfect Cancun getaway.

Choose dates to view prices

Grand Park Royal Cancun - All Inclusive is steps from La Isla Shopping Mall. Guests relax on beachfront loungers, enjoy international cuisine at five restaurants, cool off in the rooftop pool, and rejuvenate with reflexology treatments at the Spa Fitness Center.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
The current price is AED 1,229
AED 1,505 total
includes taxes & fees
29 Mar - 30 Mar

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Villa Deluxe

Free minibar, in-room safe, desk, laptop workspace

Villa Deluxe

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Junior Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Junior Suite Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Master Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim up King

Deluxe Swim up King | Garden view

Deluxe Swim up King

8.6 out of 10
Excellent
(37 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Free minibar, in-room safe, desk, laptop workspace

Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

View all photos for Premier Ocean Front Doble

Premier Ocean Front Doble | Free minibar, in-room safe, desk, laptop workspace

Premier Ocean Front Doble

8.4 out of 10
Very good
(89 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Master Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite Doble Hot Tub adults only +18

Royal Suite Doble Hot Tub adults only +18 | Free minibar, in-room safe, desk, laptop workspace

Royal Suite Doble Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Superior Ocean Front Double

Premier Superior Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Premier Superior Ocean Front Double

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean View Double

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Master Suite Hot Tub adults only +18

Royal Master Suite Hot Tub adults only +18 | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Royal Master Suite Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Royal Suite Hot Tub adults only +18

Grand Royal Suite Hot Tub adults only +18 | Free minibar, in-room safe, desk, laptop workspace

Grand Royal Suite Hot Tub adults only +18

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Ocean view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Superior Ocean Front King

Premier Superior Ocean Front King | Free minibar, in-room safe, desk, laptop workspace

Premier Superior Ocean Front King

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Deluxe Ocean Front

Villa Deluxe Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Villa Deluxe Ocean Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Premier Plunge Pool Ocean Front

Villa Premier Plunge Pool Ocean Front | View from room

Villa Premier Plunge Pool Ocean Front

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Villa Master Suite Ocean Front

Grand Villa Master Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Grand Villa Master Suite Ocean Front

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa Premier PlungePool King OceanFront

Villa Premier PlungePool King OceanFront | Free minibar, in-room safe, desk, laptop workspace

Villa Premier PlungePool King OceanFront

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean View King

8.4 out of 10
Very good
(182 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite King Hot Tub adults only +18

Royal Suite King Hot Tub adults only +18 | Free minibar, in-room safe, desk, laptop workspace

Royal Suite King Hot Tub adults only +18

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located on the beach, Grand Park Royal Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. With scuba diving and snorkeling nearby, you'll find plenty of adventures in the water. Visit our Cancun travel guide
Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Hermosa Laguna Nichupte de agua Salada y color hermosas
    Nichupté Lagoon
    2 min walk - 0.2 km
  • Chac Mool Beach which includes a beach, a coastal town and general coastal views
    Chac Mool Beach
    13 min walk - 1.1 km
  • Cancun Forum beach Playa Gaviota Azul
    Forum Beach
    18 min walk - 1.5 km
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    4 min drive - 2.2 km
  • Cancun Convention Center
    4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    24 min drive

Restaurants

  • Snack Grand Park
    3 min walk
  • Flor De Sal
    3 min walk
  • Lobby Bar
    7 min walk
  • El Mirador
    1 min walk
  • Restaurante Cocay
    2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Upscale all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Forum Beach and Cancun Convention Center are located near Grand Park Royal Cancun - All Inclusive, which provides a swim-up bar, a poolside bar, and a grocery/convenience store. With amenities like a beachfront location and sun loungers, this property is the perfect place to soak up the sun. Treat yourself to a facial, reflexology, or a deep-tissue massage at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a rooftop terrace and shopping on site.
You'll also enjoy perks such as:
  • 2 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • An area shuttle, a gift shop, and concierge services
  • Tour/ticket assistance, massage treatment rooms, and luggage storage
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 40-inch LED TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Flor de Sal
  • Koi
  • Le Grand Prime & Lounge
  • Veranda

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
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Grand Park Royal Caribe All Inclusive Hotel
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Grand Park Royal Luxury Resort All Inclusive
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Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
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Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Park Royal Cancun - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of 7 March 2026, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on 29 March 2026 start from AED 1,229, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Park Royal Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Grand Park Royal Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Park Royal Cancun - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Park Royal Cancun - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, volleyball, water fitness classes, and more.

Where is Grand Park Royal Cancun - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Nichupté Lagoon and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. La Isla Shopping Mall and Forum Beach are also within 1 mi (2 km).

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Reviews

Grand Park Royal Cancun - All Inclusive Reviews

8.4

Very Good

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1226 out of 2375 reviews
Rating 8 - Good. 613 out of 2375 reviews
Rating 6 - Okay. 290 out of 2375 reviews
Rating 4 - Poor. 130 out of 2375 reviews
Rating 2 - Terrible. 116 out of 2375 reviews

Reviews

10/10 Excellent

Faria

Liked: Cleanliness, amenities, property conditions & facilities
Every from friendly staff to clean rooms and great tasty food. Loved the hospitality and place.
Stayed 6 nights in Jan 2026

10/10 Excellent

Pamela

Liked: Amenities, property conditions & facilities
The entire resort was clean and spotless, including our room. All staff were friendly and attentive.
Stayed 7 nights in Jan 2026

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, excellent and friendly staff!
Stayed 6 nights in Jan 2026

8/10 Good

Andrew William

Liked: Cleanliness, property conditions & facilities
Clean and comfortable room, ocean view and staff were amazing
Stayed 6 nights in Dec 2025

10/10 Excellent

Hooman

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, amazing staff, wonderful food, and the astonishing view.
Stayed 6 nights in Dec 2025

10/10 Excellent

Aiden

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this resort were extremely attentive, hard working, and attentive. The resort grounds, though small, were very clean, and it’s situated in a good location relative to off resort activities. Really enjoyed my stay.
Stayed 8 nights in Jan 2026

10/10 Excellent

Aleasha Marie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the beach and pool were amazing!
Stayed 7 nights in Nov 2025

10/10 Excellent

Shuai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful the beach!
Stayed 5 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Great view from my room
Stayed 9 nights in Dec 2025

10/10 Excellent

Domooa

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly, Philip at the Mexican seafood place, was very nice , and so is Antonio, rooms are clean and all amenities are nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Bethany Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good staff, good food
Stayed 4 nights in Nov 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and and beautiful ocean facing room. The Funtastic team hosted activities every hour during the day and a main event each night, which kept the atmosphere lively. Child minding for children over four was extremely helpful and made the trip much more relaxing. This was honestly the best vacation I have ever had. I cannot wait to go back.
Stayed 9 nights in Jan 2026

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
The room was great for the money, and the staff were very attentive for the most part.
Stayed 6 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Our family is very happy, food is good
Stayed 4 nights in Dec 2025

10/10 Excellent

Gilberto E

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifil suite, great Service and awesome location, we had a great experience
Stayed 6 nights in Nov 2025

6/10 Okay

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were all wonderful, but I personally did not like the food
Stayed 4 nights in Jan 2026

10/10 Excellent

Yury

Liked: Cleanliness, amenities, property conditions & facilities
This family‑friendly resort offers a very good buffet, a nice selection of drinks at the bars, and excellent breakfast options available at two restaurants as well as the buffet. The beach is large and very nice. It would be great to see a wider variety of dishes added to the dinner menus at the Italian and Oriental restaurants, along with more frequent removal of sargassum from the beach.
Stayed 9 nights in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. The food was excellent and the staff were especially friendly and helpful.
Stayed 6 nights in Nov 2025

8/10 Good

Omid

Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay overall. The staff were friendly and great, the hotel interior was beautiful, and the beach was lovely. The food was acceptable, though it could be improved. Night shows and activities were limited and could be better. Jessica and dario were nice and helpful
Stayed 7 nights in Jan 2026

8/10 Good

Robert John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing. The grounds are perfectly maintained. The beach area is better than any we have seen in the hotel zone, with spacious and ample comfortable seating. Dining options were very good, and the staff were very friendly and accommodating . Best of all was our Butler Yajahira, who checked in on us numerous times each day, and made our trip very special. We would highly recommend this resort.
Stayed 10 nights in Jan 2026

10/10 Excellent

Jayson

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! We loved our stay. Especially our butler Yahiria she was the best!
Stayed 7 nights in Nov 2025

8/10 Good

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is ok not luxury but clean. Views are stunning and beach is beautiful. Food is good, we didn’t get any food poisoning and there is a lot of food selection.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent beach vacation. Beach chairs were always available at some part of the beach. Clean, amazing water, life guards, and beach service made it safe and welcoming. If you’re looking to spend hours on the beach, definitely a place to go.
Stayed 7 nights in Dec 2025

10/10 Excellent

Ana Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personnel was really nice, thoughtful and responsive. The room was always clean. The property was well kept. A great experience overall.
Stayed 12 nights in Dec 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
clean room and staff was really nice
Stayed 4 nights in Oct 2025