Find Hotel with a Concierge in Canberra

"The staff friendly but the room its not good"

" Very clean, staff very friendly and helpful!"

"The Spa in the Spa Suite is amazing for 2 people!"

"Great breakfast but room old and dated"

"This hotel has been our go to in Canberra for years because they have an indoor pool that the kids love. However recently they seem to be neglecting their facilities. They have closed the sauna for "safety" reasons. Which is highly disappointing given that a sauna is big draw car for a Canberra hotel, especially in the winter months as a stopover on the way to the snow. The pool was not well heated. The hot tub was not hot enough and was not even full - it was about half full. The kitchen staff are surprisingly unknowledgeable about their own products. A family member has a peanut allergy and one of the kitchen staff claimed that they did in fact use peanuts, including to sprinkle them over the pasties of a morning. Upon further interrogation at breakfast the next morning, we discovered this was actually not accurate and the kitchen did not use peanuts. The food is very good. The rooms are clean and comfortable. However the rest of experience is currently on the decline. They could use some additional investment in their facilities."

"Friendly are staff always there to help, great central location."

"Felt luxe, great location."

"Parking is secure and plenty of it. Staff are wonderful and the property is 5 star all the way. The apartments are spacious, well equipped and set in a beautiful location "

"Always lovely to stay here. Charming. Wear and tear are starting to show a little. The staff are very efficient but can do with a bit of smile and warmth towards guests. Will stay again and recommend it. "