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"Room had bad annoying cigarette smell , only one towel in toilet, carpet smells , very narrow corridors, small windows ( very dirty windows)."

"It’s old and normal hotel. But is fantastic close to the airport and they have shuttle every half an hour"

"View is great staff was really unprofessional especially the girls in the spa and front desk staff"

"An excellent hotel, with many facilities. Extremely clean and pleasant appearance, and excellent, welcoming staff. Reception very welcoming and efficient on arrival, and checkin very quick.We were given a room change at our request, and with availability of rooms with our preferred view, we were very quickly accommodated and assisted to move rooms to our preferred side of the hotel, giving ourselves and son rooms on the same floor and vicinity. Nothing otherwise wrong with the room. Buffet breakfast had plentiful choice, food was fresh and well presented. Sports bar good but air conditioning too harsh for us and others. Staff pleasant and helpful, and thank you to Asmaa our room attendant who kept our room immaculately clean and tidy throughout our stay. Always pleasant smiling and welcoming. Also a big thank you to Gloria, Guest Relations Manager who helped to make our stay such a good experience, and ensured that our stay was as good as it possibly could be, ensuring that any issues were dealt with quickly and effectively. This was our second stay at this hotel snd I would highly recommend this hotel to anyone, especially those like ourselves who were only staying for a short visit. It was a haven for relief from the noise, hustle and bustle of the busy city, and it is very easy and inexpensive to take taxis to anywhere within the city. We stayed on the fourth floor overlooking the pool, and couldn’t hear the planes at all, and would definitely stay there again."

"The room view was amazing the property grounds and decor was amazingly beautiful like a jaipur palace. Love love the location. Service from the staff was next level. Love the pastry and coffee at the lobby and the late checkout allowance was so lovely they were sweet for accommodating us "

"Great Place"

"What a first class hotel this is! The staff are impeccable and delivered a world class service from every single member. We were greeted by the door staff every time we returned from a trip with "Welcome home " The piano player in the bar was fantastic. Sky bar had spectacular view. The bar staff were exceptional , and attentive in particular Hadder and Ahmed they really are outstanding. The hotel is central and views are amazing of the city and the Nile. Amenities were 5 star from the variety of restaurants, gardens, pool and grandeur of the hotel generally. I can't recommend this hotel highly enough. Thank you to all of you for making our stay so special."

"Every little detail was perfect. There's a reason why I'm loyal to the ritz . It's the consistency the excellent service the attention to detail. It truly makes me feel like I am on vacation and it is worth every penny and more. Every staff member of this facility went above and beyond to meet my needs my wants and help in any way shape or form. So thank you for a great experience."

"It was wonderful, great staff and breakfast, clean rooms"