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Aparthotel

The Reef Retreat

4.0 star property

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Escape to The Reef Retreat, an upscale aparthotel near Palm Cove Beach. Unwind by the outdoor pool with sun loungers or relax in the spa tub. Enjoy a peaceful stroll through the garden and visit the library for some quiet time. With free in-room WiFi, dry cleaning/laundry services on site, car rentals available and self parking at your convenience.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Studio Suite (Spa)

Microwave, stovetop, toaster, cookware/dishes/utensils

Standard Studio Suite (Spa)

Highlights

Balcony
Air conditioning
Kitchenette
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Jetted bathtub
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Standard Spa Suite

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio Standard Spa Suite

Highlights

Balcony
Air conditioning
Kitchenette
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Jetted bathtub
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Escape Package - Standard Spa

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Escape Package - Standard Spa

Highlights

Balcony
Air conditioning
Kitchenette
HDTV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Townhouse

3 Bedroom Townhouse | Blackout drapes, iron/ironing board, free WiFi, bed sheets

3 Bedroom Townhouse

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
Dishwasher
HDTV
  • 180 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Family Apartment

Family Apartment | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Dining table
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Private kitchen | Microwave, stovetop, toaster, cookware/dishes/utensils

Family Apartment, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for Suite, 1 Bedroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Kitchenette
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Studio | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio

Highlights

Balcony or patio
Air conditioning
Kitchenette
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 55-inch Smart TV with digital channels

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Dining table
Dishwasher
HDTV
  • Garden view
  • 119 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 4 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Kitchenette
HDTV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 116 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Suite (Spa)

Superior Suite (Spa) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Suite (Spa)

Highlights

Balcony
Air conditioning
Kitchenette
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Jetted bathtub
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Palm Cove, a neighborhood in Cairns, The Reef Retreat is in a rural area and near the beach. Palm Cove Beach and James Cook University are two other places to visit that come recommended. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Cairns travel guide
View more Aparthotels in Cairns
Map
10-14 Harpa Street, Palm Cove, QLD, 4879

What's nearby

  • Palm Cove Beach featuring a beach, tropical scenes and general coastal views
    Palm Cove Beach
    1 min walk - 0.1 km
  • Great Barrier Reef which includes colorful reefs and general coastal views
    Macalister Range National Park
    3 min drive - 1.8 km
  • Cairns Esplanade which includes a pool, swimming and a luxury hotel or resort
    Cairns Esplanade
    25 min drive - 27.2 km
  • Vie Spa Palm Cove
    11 min walk - 1.0 km
  • Clifton Village Shopping Centre
    4 min drive - 3.9 km

Getting around

  • Redlynch Station
    20 min drive
  • Cairns Intl. Airport (CNS)
    26 min drive

Restaurants

  • Il Chiosco
    11 min drive
  • Coco Mojo
    5 min drive
  • Vivo Palm Cove
    2 min walk
  • Pete's Place
    1 min walk
  • Ellis Beach Bar & Grill
    6 min drive

About this property

The Reef Retreat

Along with an outdoor pool, this smoke-free aparthotel has a hot tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library, and tour/ticket assistance. Each apartment offers free WiFi, a microwave, and a Smart TV with digital channels. Additional amenities include a stovetop, a ceiling fan, and a hair dryer. Weekly housekeeping is available.
The Reef Retreat offers 32 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Car rental
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Tile flooring in room
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 32 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove

Frequently asked questions

Does The Reef Retreat have a pool?

Yes, this property has an outdoor pool.

Is The Reef Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Reef Retreat?

Check-in start time: 2 PM; Check-in end time: 5:30 PM. Late check-in is available during limited hours.

What time is check-out at The Reef Retreat?

Check-out is at 10 AM.

Does The Reef Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 27 per person applies.

Where is The Reef Retreat located?

Located in Palm Cove, this aparthotel is 1 mi (1.6 km) from Palm Cove Beach and within 9 mi (15 km) of James Cook University and Skyrail Rainforest Cableway Station. Wildlife Sanctuaries & Zoos is 18.7 mi (30.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Reef Retreat Reviews

9.0

Wonderful

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 276 out of 498 reviews
Rating 8 - Good. 167 out of 498 reviews
Rating 6 - Okay. 38 out of 498 reviews
Rating 4 - Poor. 15 out of 498 reviews
Rating 2 - Terrible. 2 out of 498 reviews

Reviews

6/10 Okay

Garrett

Disliked: Property conditions & facilities, communication
Great location and clean, although needs some maintenance
Stayed 2 nights in Dec 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location, very easy walk to beach and shops. Great size rooms, very clean
Stayed 7 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, communication
We had a lovely big room , bed , balcony with a kitchen , we didn’t have a view , we went swimming , did yoga Saturday morning on the beach and went to the Palm cove market Sunday . A lovely weekend away
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
Stayed 6 nights in Jul 2025

8/10 Good

Janine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well appointed appartments- very comfortable, central to everything. Will definitely return!
Stayed 5 nights in Oct 2025

10/10 Excellent

YUKI

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect place to relax with the kids, taking walks in the sea or swimming in the pool.
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan Therese

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, loved being there. It's very beautiful & comfortable. Great pool & Spa. Easy walking. Rooms are well maintained & comfortable. I will definitely be back.
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped and very close to restaurants and the beach.
Stayed 3 nights in Jun 2025

8/10 Good

Darren

Liked: Cleanliness, communication
Nice place in a great location. Rooms abit dated but clean and fine for what we needed
Stayed 3 nights in Jun 2025

8/10 Good

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice pool, quality fittings etc.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Fantastic Accomadation in a very convenient location. Highly recommend 😊
Stayed 14 nights in Jun 2024

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities, communication
The pool as a Sectional temperature. The grounds were quiet. The room was large, open and had a beautiful atmosphere. I highly recommend selecting VIP option for this stay.
Stayed 2 nights in May 2025

10/10 Excellent

paul

Liked: Cleanliness, room comfort, communication

Reef retreat excellent value.

Excellent value. Great location.
Stayed 4 nights in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great relaxed atmosphere - everything we needed was on hand.
Stayed 2 nights in Oct 2023

10/10 Excellent

Demi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location and space to stay for a quick getaway. The room was set up nicely for what we needed with a bed, bathroom and convenient outdoor cooking space and area. The pool was close to the room and a lovely spot to relax
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, room comfort, communication
Excellent position just off the beach, and lots of great restaurants nearby. Very quiet and relaxing, the pool is surrounded by large original trees, it’s like swimming in the rain forest.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cecylia

This place is well maintained, lovely surroundings around the pool and spa, all day. Clean and perfectly positioned, close to everything but as well tacked away. Lovely place to stay
Stayed 8 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hosts were very friendly, generous and and accommodating. The property was very conveniently located o the beach and restaurants/cafes. I would stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tracey-Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
A lovely place to stay. Very leafy and calm with a fabulous outdoor kitchen on our balcony. We had a spa room and it was very spacious.
Stayed 6 nights in Oct 2024

10/10 Excellent

jan

Liked: Cleanliness, amenities, property conditions & facilities
We had 4 nights here recently and really enjoyed our stay. Jim on reception was very welcoming and friendly. As we had flown from Adelaide on the 6am flight we were very pleased to be able to access our room early so we could start our relaxing holiday. The property is older but everything was clean and well maintained. The bed was very comfortable. It was in a great position close to the beach and restaurants. Water pressure in the shower was a bit feeble but adequate. We would definitely book this property again on our next visit to palm cove.
Stayed 4 nights in May 2025

8/10 Good

louise

Liked: Cleanliness, property conditions & facilities, communication
Lovely beach walks
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, communication
Great outside garden and pool area to relax.
Stayed 7 nights in Sep 2023

8/10 Good

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean well situated unit. Only thing i would like to change is shower head very small hard to have a decent shower. Also matress are too soft.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities, communication
Older rooms but great size
Stayed 2 nights in Sep 2024