City Terraces Cairns offers a quiet getaway near Cairns Central Shopping Centre. Relax by the outdoor pool, stroll through the garden, or let kids enjoy the playground. Helpful staff ensure a smooth stay with convenient laundry facilities and free self-parking on site.
Located in Cairns Central Business District, a neighborhood in Cairns, City Terraces Cairns is near a train station. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Traveling with kids? Consider Cairns Performing Arts Centre and Bulmba-ja Arts Centre. Snorkeling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Cairns travel guide
Upscale family-friendly aparthotel in the city center
Located close to Cairns Central Shopping Centre and Cairns Esplanade, City Terraces Cairns provides a terrace, a garden, and a playground. Active travelers can enjoy cycling at this aparthotel. Free in-room WiFi is available to all guests, along with laundry facilities and car rentals on site.
You'll also enjoy perks such as:
An outdoor pool along with sun loungers
Free self parking
Bike rentals, a roundtrip airport shuttle (surcharge), and smoke-free premises
Luggage storage, tour/ticket assistance, and barbecue grills
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at City Terraces Cairns boast perks such as air conditioning and separate dining areas, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
Bathrooms with shower/tub combinations and free toiletries
32-inch Smart TVs with Netflix, Hulu, and streaming services
Balconies, separate dining areas, and kitchenettes
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
2 buildings
3 floors
34 units
Bicycle rentals
Built in 1998
Garden
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - noon)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This hotel's reception desk is closed on all major public holidays.
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per night
Cribs (infant beds) are available for AUD 20 per night
Property payment types
Important information
Optional extras
Housekeeping is available for an additional fee
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 50 per night
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for splitting or joining beds in the guestrooms.
We should mention
This property does not have elevators
Children under 14 years old are not allowed in the swimming pool without adult supervision
Frequently asked questions
Does City Terraces Cairns have a pool?
Yes, this property has an outdoor pool.
Is City Terraces Cairns pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at City Terraces Cairns?
Check-in start time: 2 PM; Check-in end time: 6:00 PM.
What time is check-out at City Terraces Cairns?
Check-out is at 10 AM.
Does City Terraces Cairns provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is City Terraces Cairns located?
Located in the center of Cairns, this family-friendly aparthotel is within a 5-minute walk of Cairns Performing Arts Centre and Cairns Central Shopping Centre. Cairns Esplanade and Cairns Marlin Marina are also within 1 mi (2 km). Cairns Station is 10 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
City Terraces Cairns Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.4
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 84 out of 137 reviews
10 - Excellent
84
Rating 8 - Good. 34 out of 137 reviews
8 - Good
34
Rating 6 - Okay. 10 out of 137 reviews
6 - Okay
10
Rating 4 - Poor. 8 out of 137 reviews
4 - Poor
8
Rating 2 - Terrible. 1 out of 137 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Helen
15 October 2025
Liked: Cleanliness, room comfort, communication
Great accom !!
Loved our stay, friendly staff, clean and very comfy. Wished it was a little closer to the esplanade as it was about 1 km away, good 20-25 mins walk.
Helen
Stayed 7 nights in Oct 2025
Verified
10/10 Excellent
Jenny
1 November 2025
Liked: Cleanliness, property conditions & facilities, communication
Hosts were friendly and welcoming.
Unit was ideal and we were able to walk to everything we wanted.
Can recommend City Terraces as a great place to stay.
Jenny
Stayed 5 nights in Oct 2025
Verified
8/10 Good
Brian
13 January 2024
Liked: Cleanliness, property conditions & facilities, communication
Very friendly Manager and central location was great
Brian
Stayed 1 night in Jan 2024
Verified
10/10 Excellent
Melanie
15 October 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment, good location and really great service from manager. Would definitely stay here again.
Melanie
Stayed 5 nights in Oct 2023
Verified
8/10 Good
Man Ho
5 November 2023
Liked: Cleanliness, property conditions & facilities, communication
Walkable to Esplanade, Cairns central mall and Reef fleet center, good value for money.
Man Ho
Stayed 2 nights in Nov 2023
Verified
10/10 Excellent
Rene
13 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious appartment. The hosts are very nice, they gave many hints where to go, where to eat and the like. Free inhouse parking, free bicycles. Overall we had an excellent stay.
Rene
Stayed 3 nights in May 2024
Verified
10/10 Excellent
Vickie
5 October 2025
Liked: Cleanliness, room comfort, communication
City terraces has a lot to offer and is a good value. Central location makes walking to beach, restaurants, and shopping easy. The manager is friendly and goes out of his way to be helpful. Upkeep and deep cleaning (bathroom tile, grout, and exhaust vents), could be improved. The lack of a firm smoking policy meant I couldn't always use my balcony due to smokers outside. Overall I would stay here again because it has so much to offer.
Vickie
Stayed 7 nights in Jun 2025
Verified
6/10 Okay
Daniel
13 May 2025
Liked: Cleanliness, communication
Clean but need renovations
Need some renovations. Also, in the room the furnitures are very basic. The swimming pool is good. Clean.
Daniel
Stayed 6 nights in Apr 2025
Verified
8/10 Good
Verified traveler
5 January 2025
Liked: Cleanliness, room comfort, communication
The room had a funny smell but we bought a freshener and it was fine. I love the fact they have proper washing powder and family size shampoo etc. There were a lot of convenient inclusions in the cupboards. Rooms are large and clean and very comfortable. Reception staff very helpful.
Verified traveler
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Eileen
13 September 2023
Liked: Cleanliness, room comfort, communication
Highly recommend for a quieter area
Stayed for four nights and thoroughly enjoyed our stay.
The reception was friendly and quick.
The room was very spacious and clean, with everything you need to eat in if you prefer.
We had a room on the third floor, which was very quiet, with an outlook over the pool.
The area is very limited for eating out options, but the main shopping area is only a block away for supplies.
We would definitely recommend if it is a quieter area that you prefer and you have transport to drive to the main entertainment area.
loved our saty and would stay again.
Eileen
Stayed 4 nights in Aug 2023
Verified
10/10 Excellent
Geza
28 November 2023
Liked: Cleanliness, property conditions & facilities, communication
We had a great stay, the manager was outstanding and assisted when needed as well, the location was wonderful. All tour bookings could be done through the hotel which was seamless and the tours were great. A few areas of concern were the weekly cleaning was not great as the floors were still quite dirty and the bathroom toiletries were not restocked. As well there is no safe in the unit which can be a bit disconcerting.
Geza
Stayed 11 nights in Nov 2023
Verified
6/10 Okay
Wendy
15 July 2026
Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Good location and good size room Had a good bathroom but needed some maintenance They had someone fix exhaust fan when we told them it didn't work .but still needed to get plumber to fix leaking shower Kitchen was adequate Everything could have been a bit cleaner
Lyn went out of her way to make sure that we had a wonderful stay in Cairns. We were up here to dive on the reef, and we were able to leave our extra bags at City Terraces while we were out on the reef for a few days.
Our apartments were very comfortable, with ceiling fans and air conditioning. Our veranda overlooking the pool was a great place to sit and soak up the atmosphere. Free WIFI was appreciated as well.
There isn't an elevator, but we had no difficulties with the stairs.
Lyn was able to suggest activities to fill our spare days, and was happy to book them for us. We made great use of the complimentary bicycles, which made getting around Cairns easy. The ride up to the botanical gardens was easy, as Cairns is very flat.
City Terraces is only a few blocks from the very centre of Cairns, so walking in to restaurants was easy. The main shopping centre is also only a couple of blocks away, so it is very conveniently located.
If we come back to Cairns again this is where we will be staying!
Peter
Stayed 3 nights in Jul 2026
Verified
10/10 Excellent
Jaymie
2 December 2025
Liked: Cleanliness, property conditions & facilities, communication
Close to ev
Jaymie
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Susanne
9 August 2025
Liked: Room comfort, communication
Disliked: Cleanliness
Handy location
The staff were very friendly and helpful. The location was good and handy to shops. The only downside was the bathroom needed a good clean.
Susanne
Stayed 7 nights in Jul 2025
Verified
10/10 Excellent
Greg
7 December 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff--they do everything they can to insure a great stay. Loaned us umbrellas, beach stuff, a shopping cart--plus lots of ideas on what to do. It is far enough away from the waterfront to be quieter, but just down the street from a major mall and an easy walk to the waterfront or there is a busline a block away.It is NOT the "Ritz"--but had a great pool that was empty most of the time and felt much more personal than a chain hotel.
Greg
Stayed 8 nights in Nov 2025
Verified
4/10 Poor
Glenn
23 February 2026
Liked: Cleanliness
Disliked: Amenities
Yeah Smart TV in Room is not fully operational as the WiFi does not work in the room or the lobby
Glenn
Stayed 5 nights in Feb 2026
Verified
8/10 Good
Nick
22 August 2024
Liked: Cleanliness, property conditions & facilities, communication
Had plenty of space and everything we needed.
Nick
Stayed 2 nights in Aug 2024
Verified
8/10 Good
Jenny
18 September 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful interior garden.
Jenny
Stayed 3 nights in Sep 2022
Verified
10/10 Excellent
Tracey
18 March 2023
Liked: Cleanliness, property conditions & facilities, communication
Great roomy 2 bedroom apartment in an excellent location. Very helpful management. Would highly recommend.
Tracey
Stayed 2 nights in Mar 2023
Verified
10/10 Excellent
Karen
12 December 2022
Liked: Cleanliness, property conditions & facilities, communication
Very well set up for families, amazing pool, quiet and clean rooms. Fantastic location close to Cairns Central and shops, restaurants, etc. Managers were very helpful. Love the fact that they also have an environmentally friendly policy to minimise waste. The ‘sharing cupboard’ was ace, and we took and shared multiple items during our week long stay.
Karen
Stayed 8 nights in Dec 2022
Verified
10/10 Excellent
akira
21 August 2024
Liked: Cleanliness, property conditions & facilities, communication
GOOD
akira
Stayed 3 nights in Aug 2024
Verified
10/10 Excellent
Fiona
9 November 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
All the team were v friendly and helpful. Took advantage of the free bikes to go to the botanic gardens. Really liked the share shelf where people could leave leftovers e.g. salt oil coffee etc. Nice sunny pool and BBQ area. Walkable to,lagoon, restaurants and station. Highly recommend.
Fiona
Verified
10/10 Excellent
Verified traveler
6 May 2023
Liked: Cleanliness, room comfort, communication
apartment was clean plenty of towels and very quiet. no lift so had to carry suitcases upstairs