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Hotel Palm Inn

3.0 star property

Choose dates to view prices

Located close to Fort Cornwallis and Pinang Peranakan Mansion, Hotel Palm Inn provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 12 for adults and MYR 12 for children
  • Uncovered self parking fee: MYR 2.00 per day
  • Rollaway bed fee: MYR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Palm Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 2.00 per day.

What time is check-in at Hotel Palm Inn?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Palm Inn?

Check-out is at noon.

Where is Hotel Palm Inn located?

Situated in Butterworth, this hotel is within 20 mi (32 km) of KOMTAR, Pinang Peranakan Mansion, and Leong San Tong Khoo Kongsi. Fort Cornwallis and Gurney Drive are also within 20 mi (32 km). Penang Sentral is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

7.0

Location

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 21 out of 92 reviews
Rating 8 - Good. 36 out of 92 reviews
Rating 6 - Okay. 22 out of 92 reviews
Rating 4 - Poor. 10 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

Reviews

Verified

10/10 Excellent

AnwarRamli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth staying at this hotel, very nice & clean, good enough for a night stay
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Lali

Liked: Cleanliness
Disliked: Property conditions & facilities
All average
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

WENG TATT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay there before.

Quite happy.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
De location
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place n reasonable price
Stayed 1 night in Nov 2019
Verified

8/10 Good

Dila

Liked: Cleanliness, staff & service
Wifi cannot be used.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it So much
Stayed 1 night in Oct 2019
Verified

8/10 Good

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hr checkin is really convenient! The staff was really friendly as well.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to bus terminal and ferry terminal..
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, property conditions & facilities, room comfort

Good but can be better

Its nice since nearby Penang Center. But, wifi didnt work while I am there which sad
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Okey wifi slow
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice but it still can hear voice in the room
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of mosquitoes
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Haslinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet walls, sink and stand, toilet bowl were dirty. Bidet not working well, toiletries and toilet tissue not provided. Mosquitoes all over the hotel. The hotel was in tip top Condition with breakfast under previous management. Our complaints won't be heard if done over the counter , according to staff.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
The room is small difficult to move around No toilet roll No laundry bag
Stayed 1 night in Sep 2019
Verified

8/10 Good

Fairuz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and worth it
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Thivagharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So awesome rooms and services
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks a bit smaller but still comfy... Just had a peaceful stay there
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Comfortable for stay. Its valuable for the price but need more improvement in maintaining the toilet cleanliness...other than that update the amenities like tissues upon check outs. Overall am happy n will look forward for another stay at other time..tq
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
location & no traffic jammed
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and happy
Stayed 1 night in Dec 2018
Verified

8/10 Good

Chan

Good, staff friendly
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay at this hotel as is haunted.

The room is terrible, very bad design as no space to walk. Very dark the rooms..its like a budget hotel but worst type. Its not worth ur money. Breakfast choices, cheap low quality breakfast. Counter treatment bad as they know u have already paid them. Not OKU friendly as staircase is the only access to the lift as was told. I hear noises all night knocking on doors but no one is outside.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

You get what you pay for.

A very inexpensive hotel. The night staff need training. The day staff very good.
Stayed 1 night in Apr 2018