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"The stay was mostly enjoyable. The check in process left a lot to be desired. I spoke with Lianne (?) who was very unfriendly and less than helpful. She had a bad attitude and was unwilling to help find a solution."

"Cuarto limpio , todo estuvo muy bien."

"Average "

"It took forever to get the shuttle. My room was very nice but the surrounding area and lobby area was dark and smelly."

"The room was comfortable and clean. The bed was amazing!! As a solo traveler I felt completely safe"

"First dat I noticed room phone did not work nor the remote for the room. So I used my phone to complain to the front desk. They came to my room to show me how to use the remote for the tv. They also said the phone would be fixed. Never happened. Day 2 or 3 no room service. When I asked at the front desk I was told I should have asked to have my room cleaned. I laughed because had the phone been working I would have called them again about the situation. Need less to say the person I spoke to in customer service only was able to say she was sorry in broken English and offer me 4000 points. The staff and customer service was clueless and maybe they were following the companies directive which sucks and so does this dated hotel. "

"Everything was clean and the staff was very friendly! "

"Great Hotel to stay, minor issue with A/C, but over all the staff and facilities were fantastic. Hopped on the shuttle to the airport in a quick second. "

"Friendly staff, excellent breakfast "