Families find a welcoming retreat at this Palermo Soho hotel, where relaxation by the pool balances perfectly with exploration of the trendy neighborhood.
Located in the heart of Palermo Soho, Palermo Tower offers a peaceful family escape. Guests can relax on the rooftop terrace or swim in the outdoor pool. The hotel provides practical amenities including high-speed WiFi and convenient dry cleaning services.
Located in Palermo, a neighborhood in Buenos Aires, Palermo Tower is near the airport and near a metro station. Colón Theatre and Obelisco are notable landmarks, and travelers looking to shop may want to visit Palermo Soho and Florida Street. Traveling with kids? Consider Carlos Thays Botanic Garden and Buenos Aires Eco Park. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Buenos Aires travel guide
Charcas 4955, Buenos Aires, Capital Federal, 1425
What's nearby
Palermo Soho
1 min walk - 0.2 km
Distrito Arcos
1 min walk - 0.2 km
USA Applicant Service Center
5 min walk - 0.5 km
La Rural Convention Center
13 min walk - 1.1 km
Serrano Square
14 min walk - 1.2 km
Getting around
Buenos Aires Palermo Station
4 min walk
Palermo Station
6 min walk
Buenos Aires (AEP-Aeroparque Jorge Newbery)
17 min drive
Restaurants
Starbucks
2 min walk
Havanna
3 min walk
Restaurante
3 min walk
Kentucky
5 min walk
Wendy’s
5 min walk
About this property
Palermo Tower
Family-friendly hotel near Palermo Soho
At Palermo Tower, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi and a gym are available to all guests.
Additional perks include:
An outdoor pool
Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
Luggage storage, a 24-hour front desk, and concierge services
Tour/ticket assistance, a porter/bellhop, and a front-desk safe
Room features
All guestrooms at Palermo Tower feature comforts such as private hot tubs and premium bedding, in addition to perks like furnished lanais and laptop-compatible safes.
More conveniences in all rooms include:
Egyptian cotton sheets, pillowtop mattresses, and down comforters
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Area shuttle (surcharge)
Casino shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Limo/town car service
Food and drink
Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: ARS 180 for adults and ARS 180 for children
Things to do
Gym
Outdoor pool
Family friendly
In-room babysitting (surcharge)
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Living room
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Rooftop terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
1 building
8 floors
Built in 2012
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided
Entertainment
42-inch LCD TV with premium satellite channels
Pay movies
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Free bottled water
Kitchenette
Microwave
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Living room
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ARS 850.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: ARS 2137.12 per person, per night. This tax does not apply to children under 12 years of age.
You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately ARS 180 for adults and ARS 180 for children
Rollaway bed fee: ARS 850.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Palermo Tower
Palermo Tower Hotel
Hotel Palermo Tower
Palermo Tower Hotel
Palermo Tower Buenos Aires
Palermo Tower Hotel Buenos Aires
Frequently asked questions
Does Palermo Tower have a pool?
Yes, this property has an outdoor pool.
Is Palermo Tower pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Palermo Tower?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Palermo Tower?
Check-out is at noon.
Where is Palermo Tower located?
This family-friendly Buenos Aires hotel is located near the airport, within a 5-minute walk of Distrito Arcos and Palermo Soho. USA Applicant Service Center and La Rural are also within 10 minutes. Buenos Aires Palermo Station is only a 4-minute walk and Palermo Station is 6 minutes.
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Reviews
Palermo Tower Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
First time in Buenos Aries. A great location . . . safe, good groceries for self catering, good restaurants and shopping, and quick access to mass transit for getting to all the major attractions in and around BA. The reception staff . . . Macarena and Alejandra . . . was outstanding. We have experience no better “concierge” services in any hotel, large or small, anywhere in the world. The housekeeping, we might say, was “forgetful” from time to time, but the reception staff always came to the rescue. Five stars and more!
Palermo Tower tem excelente localização e funcionários sempre atenciosos. Peca só no papel higiênico que poderia ser de melhor qualidade. Quando chegamos não havia frigideira, mas assim que solicitei me trouxeram
Hotel com decoração bacana porém serviço zero à esquerda.
Recepcionistas educadas e prestativas porém com as mãos atadas. Sem poder de ação ou decisão.
Reservamos 2 apartamentos para 4 noites através do Hotéis.com sendo um para casal com 1 filho e outro com 02 camas de solteiro sendo um cadeirante e acompanhante. Ao chegar fomos informados que o quarto com duas camas de solteiro não seria disponivel. Somente no dia seguinte iriam trocar de quatro enquanto na primeira noite dormia um com cama auxiliar totalmente desconfortável.
Pedimos de imediato trocar de hotel o que foi recusado tanto pelo hotel e tanto pelo Hoteis.com alegando tarifa especial paga sem retorno. Porém hotel não reservou o quarto com2 camas de solteiro !
Ficamos sem ação e sem apoio do Hoteis.com mesmo querendo pagar diferença se for preciso pra mudar para outro hotel caso for de valor maior.
No dia seguinte levaram os 2 para quarto cujo porta da varanda estava quebrada , não apresentando segurança nenhuma pois qualquer um entrava no quarto.mais uma vez não tinha solução mudando somente um hóspede para outro quarto.
Enquanto isso o quarto do casal com criança não foi arrumado ( segundo a recepcionista por esquecimento) no dia seguinte arrumaram o quarto sem trocar o lençol sujo e furado ! ( segundo a recepcionista ,tem que solicitar troca de lençóis separadamente). Papa-léguas higiênico 3/4 de papado por dia para quarto de 3 pessoas!
Resumindo em 4 noites ouve uma troca de lençóis .
Estuvimos 5 noches hospedados en este hotel y fue un verdadero placer. El check in fue muy rápido, la habitación que nos dieron, que no daba a la calle, era muy silenciosa y se podían cerrar las cortinas hasta lograr total oscuridad. En la habitación no recibía ruido de las otras habitaciones, además estaba equipada con cocineta, una cama king size y un baño amplio con regadera y bañera. Además, la ubicación es muy buena. No me parece un hotel que utilizaría si mi viaje fuera de negocios debido a que no contaba con escritorio y el internet comúnmente era lento, pero sí me parece bueno como especie de departamento para viajes más prolongados donde uno quiera tener la posibilidad de cenar y desayunar "en casa". El gimnasio, como en la mayoría de los hoteles, es básico y de tamaño reducido. No probé los aparatos porque prefiero hacer ejercicios de piso - y eso no estuvo tan bueno porque el único tapete para yoga, así como el piso, estaban espantosamente sucios. El personal fue muy amable y es ideal si el ultimo día quieren hacer check out en la mañana y quedarse paseando el resto del día, pues incluso tienen un baño con regadera a disposición de los clientes que ya entregaron su habitación. Nota: El desayuno se vende por separado y nos pareció un poco caro (10 USD por persona) por lo que piensen si desean preparar el suyo en su habitación o pagar el del hotel.
O hotel é envelhecido, desprovido de confortos e áreas comuns. Os ambientes, tanto os comuns como o quarto, são escuros, pintados de marrom escuro e com madeira também escuro. Os Halls dos andares tem iluminação com sensor de presença e são buracos escuros.
O banheiro é simples. O café da manhã, pago, é muito simples, servido em uma sala pequena (na realidade um quarto transformado em sala de café.
Houve um erro no check in e nos deram um quarto em uso por hóspede. Um engano.
Realmente não entendo como esse hotel pode ter bons ratings.
Verified traveler
Stayed 1 night in Dec 2017
6/10 Okay
Verified traveler
9 December 2017
Liked: Room comfort
Disliked: Cleanliness, staff & service
Estrutura boa, localização boa, serviço péssimo.
Não haviam garrafas de água no hotel. Nem no quarto nem quando pedimos na recepção. Me disseram que a água estava em falta porém quando pedi alguma alternativa para água não de foi oferecido nenhuma. Ou seja só fique aqui se quiser passar no mercado. O concierge me dirigiu ao fitness center no sétimo piso onde havia um filtro de água que não estava funcionando. Finalmente ele teve que abrir um restaurante no primeiro piso onde achou um filtro de água que funcionasse.
Ao lado da pia da cozinha do quarto havia uma bola de pelos muito desagradável.
Um hotel bonito é bem localizado, perto de uma área cheia de Restaurantes bons mas que peca por um serviço péssimo.
Quarto grande e confortável, precisa de alguns reparos devido a pontos de mofo na parede, bem localizado, perto do metrô e de vários locais interessantes para almoçar e jantar e em frente ao shopping.
A little lacking on attention to detail but overall it is a great place to stay. Big rooms with balcony's, and cheap to use laundry machines in the hotel. Tons of great restaurants 5 mins walk away. Will stay there again for sure.
This hotel is close to many good restaurants in Palermo in Buenos Aires. Most of the best steak houses are a 15 minute walk away.
Amokk0
Stayed 4 nights in Nov 2017
6/10 Okay
Mike, Montreal
29 November 2017
Liked: Staff & service
OK hotel
English follow / Nous sommes restés 8 nuits à cet hôtel. Nous avions de hautes attentes compte tenu du fort pointage pour cet hôtel. Toutefois, nous avons trouvé les installations fatigués. De plus, la cuisinette comprenait que quelques articles de vaisselles et la salle de bain très peu de serviettes. L'air climatisé faisait également beaucoup de bruit tout en étant par contre efficace. Le personnel est très gentil et efficace. Nous donnons un 7/10 à cet hôtel.
We stayed 8 nights at this hotel. We had high expectations given the high score for this hotel. However, we found the facilities tired. Also, the kitchenette included only a few items of crockery and the bathroom very few towels. The air conditioning also made a lot of noise but effective. The staff is very kind and efficient. We give a 7/10 to this hotel.
pleasant stay in apartment hotel, spacious rooms with microwave and coffee facilities.
Probably not quite 4 stars by european or us standards. Receptionist was friendly and helpful
.
This was my second stay. This time the room was at the back, so no nice tree lined streetscape off the balcony. However did enjoy the sun and air from the balcony. Facilities - laundry, gym etc good but pool not open, it would be really nice in summer. Cooking facilities good but absolute minimum crockery and cutlery. Staff however were very efficient in providing any requests. As with our first visit the standout for this hotel were the staff. The three receptionists were the best and most helpful I have come across in over 40 years of hotels. Alejandra was outstanding in her genuine willingness to assist us with endless questions and requests for assistance with bookings. Her friendly advice and welcoming nature along with local knowledge made our stay smooth and enjoyable. Her level of customer service was exemplary. We had less interaction with the other receptionists Macarena and Beatriz but they were also outstanding in their warm, friendly and helpful customer service.
We had a fantastic stay at Palermo Tower on 3 separate occasions over a 2 week period. Hotel staff were friendly and very accommodating. Rooms were more than spacious and clean. Location was perfect! Minor issue with the AC one night but we got a new room the next night.
Me gusto mucho, muy lindo y comodo, la atencion muy buena. El lugar es muy tranquilo y no se filtra nada de ruido para la hora de dormir. Bien ubicado.
Lo unico malo es que apesar de estar en una linda temporada no pudimos disfrutar de la piscina ya que no estaba llena.
The hotel is situated in the leafy streets of Palermo Hollywood. This is a superb location with close links to the subway railway station and all the parks .
The hotel has no bar a small restaurant facility for breakfast and each room comes with its own balcony kitchen facilities and good-sized beds and bathrooms.
It is not five-star quality but the three young ladies who run the reception are very helpful and possess a wealth of knowledge about the city. Nothing is too much trouble to ring in advance booking restaurants or checking trips which you have planned or are thinking of planning .
When is our is is a beautiful city with lots to see and an excellent base upon which to explore the rest of Argentina .
We would not have wanted to have been in a large informal five star hotel in preference.
There is only one negative in the hall hotel and that is the noise outside on the street can on occasions become rather noisy. My suggestion would be to take a room at the rear of the property, which is 50% of the rooms .
Russell
Stayed 1 night in Oct 2017
6/10 Okay
Daniele, Milano
1 November 2017
Migliorabile
Ottima posizione per questo hotel che avrebbe dell'ottimo potenziale sfruttato male. Innanzitutto la qualità del wii fii è stata piuttosto scadente e per chi, come noi, ha in internet l'unico mezzo per comunicare a casa è un aspetto abbastanza influente sul giudizio. Secondo la camera non è assolutamente insonorizzata, anzi. Pur essendo al sesto piano ogni qualvolta passava un auto sembrava di dormire sul marciapiede. Peccato perché le camere sono belle, spaziose e confortevoli. Basterebbe davvero poco per diventare eccellenti.