"The room was excellent very spacious and comfortable , the hotel surroundings was beautiful. Only disappointment was the lack of staff behind the bar at a large part only 3 staff to serve waited 30 mins to buy a drink and staff were rude and unorganised for that I would give the bar 1 star from 5 "

"The room was spotless, the staff were very pleasant and the Dyson hair dryer and ghds were an absolute bonus. Definitely will be returning "

"Hotel rooms fabulous size and so spacious "

"Yes"

"We loved everything about the Gainsborough, the staff were very helpful, the Spa was brilliant, the room was clean and today, also the maid was very polite and helpful. We were also upgraded to the Gainsborough suite as we mentioned it was our 25th anniversary so this was a plenty surprise, the hotel went above and beyond as they laid on a complementary fridge of drinks, a bottle of wine and a big box of Bath cheeses. Truly wonderful stay - thank you we come again."

"Attentive and friendly staff Rooms spotless Comfortable bed Lovely bar Good breakfast "

"Great big room. Fabulous bed and shower. V happy."

"Lovely room, clean, warm, great spa and breakfast"