FirstName Bordeaux, part of JdV by Hyatt, is centrally located near the Musée des Beaux-Arts. Visitors enjoy on-site shopping, free WiFi, and bike rentals. The rooftop terrace offers great views, and travelers praise the helpful staff and prime location.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per day, plus a deposit of EUR 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 23 per person
Airport shuttle fee: EUR 60 per vehicle (maximum occupancy 2)
Covered self parking fee: EUR 25 per day (in/out privileges)
Pet deposit: EUR 250 per stay
Pet fee: EUR 25 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is FirstName Bordeaux - part of JdV by Hyatt pet-friendly?
Yes, FirstName Bordeaux - part of JdV by Hyatt allows cats and dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a deposit of EUR 250 per stay and a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at FirstName Bordeaux - part of JdV by Hyatt?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at FirstName Bordeaux - part of JdV by Hyatt on 22 May 2026 start from AED 679, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 25 per day.
What time is check-in at FirstName Bordeaux - part of JdV by Hyatt?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at FirstName Bordeaux - part of JdV by Hyatt?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does FirstName Bordeaux - part of JdV by Hyatt provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 60 per vehicle applies.
Where is FirstName Bordeaux - part of JdV by Hyatt located?
This family-friendly Bordeaux hotel is located near the airport, within a 10-minute walk of Musée des Beaux-Arts and Hotel de Ville Palais Rohan. Rue Sainte-Catherine and Grand Theatre of Bordeaux are also within 1 mi (2 km). Meriadeck Tram Station is only a 2-minute walk and Saint Bruno - Hotel de Region Tram Station is 4 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Modern hotel a few minutes walk to main attractions with a big supermarket accross the street. The tram stops right in front of the hotel. Clean nice rooms and very nice staff. Nothing to complain about
Very convenient location just adjacent to the old city. Great room, very comfortable. Registration/bar/restaurant and elevators can get a bit congested
Susan
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Sheila
16 January 2026
Liked: Cleanliness, staff & service, amenities
Staff very friendly and helpful. Room was excellent.
Great hotel in Bordeaux ! The lobby was amazing with a giant dog ( the mascot at the lobby ) greeting you each morning at the breakfast buffet . The breakfast buffet was awesome . The rooms were clean and there's free coffee plus sodas and biscuits / cookies ( at the adjacent kitchenette ) . There are trams below the hotel and there is a shopping mall just in front of the hotel . No need to take the tram going to the city centre because it's within walking distance . There is a McDonald's at the bottom of the hotel if one is sick of eating French cuisine . There is also an Apple Store at Sainte-Catherine street .
The hotel has a fun vibe. The rooms are spacious, clean, and quiet. What makes this hotel so special is Alex at the bar. He greeted us every night with a smile. He remembered us by name and drink preferences. He asked us about our day ; what we did and where we went. You are in a ‘FirstName’ hotel.
Thomas
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
J
16 November 2025
Liked: Cleanliness, staff & service, amenities
Service, facilities, room and location all first rate. We will come back.
Great spot for exploring Bordeaux. The room was lovely and the service great from start to finish. Delicious breakfast too. Would definitely stay again.
Don’t let the dingy exterior of the hotel fool you. Inside, the decor, the service and the comfortable guest suites all deliver. Great location with easy convenience to public transport and short walk to beautiful Bordeaux center.
We travel a lot, particularly to cities for live sport and chose this hotel mainly due to location and the high review ratings. Unfortunately our experience was not great. The main issue with this hotel is the ever present sewage / drainage smell. We noticed it in numerous locations; the main bar / breakfast room, in corridors, lifts and also our room. When we reported it we were told it was an ongoing issue with Bordeaux which we had not noticed on our trips out or when exploring the city. We mentioned it again at check-out and were given the same reason. My personal view is that the internal drainage system / pipework within the building is probably not well maintained or cleaned! We were offered another room but we chose to stick with the room we had as we only had 2 nights left and as mentioned above we did not think the issue was specifically related to the room.
The breakfast was expensive for a buffet considering no option to order freshly cooked food. You could however order fried or boiled eggs if required.
Positives were the room size (we had a corner room with king size bed). Location. Great for tram to travel from the airport and around Bordeaux and we also liked the access to the kitchenette where there are cold drinks and biscuits available for free.