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Hotel Casa Santa Isabel

3.0 star property
Travelers start their day with lobby coffee and helpful tour advice just steps from Bogotá's historic landmarks, making exploration effortless and convenient

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Hotel Casa Santa Isabel offers a welcoming retreat in central Bogotá, near Plaza de Bolívar. Relax in the lobby with coffee before visiting Cementerio Central and Torre Colpatria. Enjoy free in-room WiFi, airport shuttle service, and multilingual staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Economy Single Room

Highlights

Refrigerator
Flat-screen TV
Separate bedroom
Select Comfort bed
Minibar
Cable channels
Wardrobe or closet
Daily housekeeping
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Select Comfort beds, minibar, in-room safe, desk

Triple Room

Highlights

Refrigerator
Flat-screen TV
Separate bedroom
Select Comfort bed
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite | Select Comfort beds, minibar, in-room safe, desk

Suite

Highlights

Balcony
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Select Comfort bed
Private bathroom
Coffee/tea maker
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Studio, 1 Double Bed with Sofa bed

Studio, 1 Double Bed with Sofa bed | Select Comfort beds, minibar, in-room safe, desk

Studio, 1 Double Bed with Sofa bed

Highlights

Separate dining area
Kitchen
Refrigerator
Flat-screen TV
Select Comfort bed
Private bathroom
Microwave
Coffee/tea maker
  • Park view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, 1 Double Bed

Select Comfort beds, minibar, in-room safe, desk

Double Room, 1 Double Bed

Highlights

Refrigerator
Flat-screen TV
Cribs/infant beds
Separate bedroom
Select Comfort bed
Private bathroom
Minibar
Cable channels
  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Select Comfort beds, minibar, in-room safe, desk

Family Apartment, 2 Bedrooms

Highlights

Separate dining area
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - twin
Select Comfort bed
2 bedrooms
  • Park view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Los Mártires, a neighborhood in Bogotá, Hotel Casa Santa Isabel is near a metro station. Plaza de Bolívar and Cementerio Central are notable landmarks and Bogotá Botanical Garden is a popular area attraction. Torre Colpatria and National University of Colombia are two other places to visit that come recommended. Visit our Bogotá travel guide
Map
Carrera 28 No. 1G-04, Bogotá, Distrito Capital, 111411

What's nearby

  • Luna Park
    15 min walk - 1.3 km
  • Anapoima
    19 min walk - 1.7 km
  • Headquarters of the General Prosecutor of the Sectional Nation
    5 min drive - 3.2 km
  • Iglesia de La Concepción
    6 min drive - 3.6 km
  • Portal de Museos de la Universidad Nacional de Colombia - Claustro de San Agusti-n
    8 min drive - 3.3 km

Getting around

  • La Sabana de Bogotá Station
    12 min drive
  • Estación Usaquén Station
    25 min drive
  • El Dorado Intl. Airport (BOG)
    17 min drive

Restaurants

  • Subway
    7 min walk
  • Piqueteadero La 28
    5 min walk
  • moffis
    4 min walk
  • Domino's Pizza
    7 min walk
  • Kokoriko
    3 min walk

About this property

Hotel Casa Santa Isabel

Hotel near Plaza de Bolívar
Located close to Cementerio Central and Torre Colpatria, Hotel Casa Santa Isabel provides an airport shuttle, a coffee shop/cafe, and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Airport pick-up service (surcharge), smoke-free premises, and tour/ticket assistance
  • Multilingual staff, concierge services, and luggage storage
  • Laundry services, a 24-hour front desk, and coffee/tea in the lobby
Room features
All guestrooms at Hotel Casa Santa Isabel boast thoughtful touches such as 24-hour room service, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Flat-screen TVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Select Comfort mattress

Bathroom

  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per vehicle
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Santa Isabel
Casa Santa Isabel Bogota
Hotel Casa Santa Isabel
Hotel Casa Santa Isabel Bogota
Aparthotel Hotel Casa Santa Isabel Bogotá
Bogotá Hotel Casa Santa Isabel Aparthotel
Aparthotel Hotel Casa Santa Isabel
Hotel Casa Santa Isabel Bogotá
Casa Santa Isabel
Hotel Casa
Casa
Casa Santa Isabel Bogota
Hotel Casa Santa Isabel Hotel
Hotel Casa Santa Isabel Bogotá
Hotel Casa Santa Isabel Hotel Bogotá

Frequently asked questions

Is Hotel Casa Santa Isabel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Casa Santa Isabel doesn't offer parking.

What time is check-in at Hotel Casa Santa Isabel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Casa Santa Isabel?

Check-out is at noon.

Does Hotel Casa Santa Isabel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 15 per vehicle applies.

Where is Hotel Casa Santa Isabel located?

Located in Los Mártires, this hotel is within 3 mi (5 km) of Plaza de Bolívar, Cementerio Central, and Torre Colpatria. National University of Colombia and U.S. Embassy Bogotá are also within 6 mi (10 km).

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Reviews

Hotel Casa Santa Isabel Reviews

7.8

Good

8.4

Cleanliness

7.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and price

Convenient to the city and the airport. Clean property with plenty of space. Easy card access entrance.
Stayed 2 nights in Jun 2021

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bueno el hotel ..... muy cómodo
Stayed 1 night in Dec 2018

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opcion para viajes rápidos

Muy buen, servicio, amabilidad
Stayed 7 nights in Nov 2018

8/10 Good

Raul, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un poco estrechos los espacios de habitación y baño
Stayed 1 night in Nov 2018

10/10 Excellent

Tulia, Monterrey Nuevo León Mx.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disfrutando COLOMBIA

Excelente todo, instalaciones, seguridad, amabilidad, tranquilidad y el don de servicio y satisfacción, q te sientes en Casa. Muy agradecidos, por sus atenciones y sin duda recomendamos Casa Santa Isabel - BOGOTA D.C
Stayed 3 nights in Mar 2018

10/10 Excellent

Rafael Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio y un ambiente familiar
Stayed 1 night in Aug 2017

10/10 Excellent

AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito y buen servicio.

Excelente hotel, buen servicio en todo momento, buena ubicación, zona muy tranquila y con todos los servicios. La ducha es muy pequeña.

8/10 Good

James Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

limpio y comodo

estancia agradable servicio eficiente y transporte aeropuerto hotel aeropuerto adicional 100% cumplido y amable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal atento, buenas instalaciones

El hotel es limpio, los empleados están siempre atentos a tus necesidades y dispuestos a ayudar. Buenas instalaciones, habitaciones comodas y es un lugar tranquilo para descansar.

8/10 Good

Not Provided

Liked: Cleanliness, property conditions & facilities

Eenvoudig en niet duur

Eenvoudig hotel. Zonder mogelijkheid voor ontbijt. Kamer was netjes en werd keurig schoongemaakt. Kamer was kleiner dan gevraagd. Wel erg gehorig. Winkels in de buurt, geen uitgaansgebied.Redelijke buurt.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice family oriented hotel

A nice family oriented hotel, in a nice neighborhood overlooking a plaza. Simple rooms with good beds. I look forward to returning there on my next visit to Bogota.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
un desastre no recomendable, decía que tenia traslados y desayuno y después nos lo querían cobrar, super chiquito y viejo

10/10 Excellent

zoraida caceres

Liked: Staff & service, room comfort

bueno

agradable, buena la atencion.

10/10 Excellent

Petrona Madrigal Baeza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien comoda, privada,buena atencion,amables gracias a doña gloria y a su esposo

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Recommended With Qualifications

Be aware...This is definitely not a luxury hotel. I'd recommend this to only those that don't insist on the frills you expect from name-brand hotels. This is only for the budget minded. The clerk was very nice and helpful and it had a kitchen/living room/eating area combined that was clean. A big drawback for me was the water in the shower never got hot...it got warm if you turned the knob slightly instead of full on. The walls are very thin....we heard every creak of the bedsprings as the couple upstairs got 'intimate'. No hot water in the sink at all and you'd better not lean on it; it may fall off the wall. The hotel is located near a few small local restaurants and a grocery store but you'd better speak Spanish. The local merchants were friendly but I had a local lady with me that did all the talking. You should stay here only if you're comfortable with the local culture, need to save money and don't mind 'roughing' it a little. This is 'not' the Holiday Inn but better than a hostel.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Manque de confort

Hotel d'acceuil agréable, situé dans un quartier calme mais très loin du centreet difficile à trouver même pour un taxis. Appartement ample mais attention même si vous trouverez une télé par cable, appartement sans chauffage, pas d'eau chaude malgré une installation primaire, et cuisine qui vous donne envie d'aller manger dehors lol ! Hôtel bon pour un séjour très court de 2 nuits pas plus... et.... si vous vous déplacez pour le travail avec peu de moyens. Mais il faut noter que on vous y reçoit avec beaucoup de gentillesse, on se met en 4 pour vous, et que c'est réellement du petit prix, donc si le froid ne vous fait pas peur ( en hiver) pourquoi pas !

2/10 Terrible

Maria Elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Me parecio muy cómodo y agradable

4/10 Poor

Alan

Liked: Cleanliness, staff & service, property conditions & facilities

Me gustomucho la atencion de Viviana

Me gustomucho la atencion de Viviana, pero el hotel esta situado en una zona,que en realidad no provoca salir a dar unas vueltas, si vas solamente a pasar la noche y sigue tu viaje podria ser,pero si es para una estancia mayor no lo recomendaria

4/10 Poor

Detlef Scholz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Etwas ausserhalb aber akzeptabel

Ich verbrachte 6 Naechte in diesem kleinen Hotel. Die Zimmer sind recht unterschiedlich und nicht alle verfuegen ueber einen Balkon.Man sollte sich unbedingt mehrere Zimmer zeigen lassen.Das obere Eckzimmer mit Balkon und zzwei grossen Fenstern zum kleinen Stadtpark hinaus ist sehr schoen.Mit dem Wi-Fi gab es anfangs Probleme,welche aber zum Ende meines Aufenthaltes geloest wurden.Dann funktionierte es auch im Zimmer gut.Im Empfangsbereich die ganze Zeit guter Empfang. Ich halte das Hotel fuer sehr sicher und die Eigentuemer(eine Familie) ist freundlich und bemueht sich um die Gaeste. Nachteilig ist die Lage,da mit der neuen Milenium Bus-Bahn,welche ganz in der Naehe abfaehrt gerade zu den Stosszeiten Wartezeiten verbunden sein koennen und es recht eng in den Bussen werden kann.Ca. 30 min in das Zentrum und 1x umsteigen erforderlich. Das Preis-Leistungsverhaeltnis ist insgesamt nach meiner Meinung gut.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the buck

The room was bigger than expected, clean and in good condition, for the price I would say it is a great option. Service is good and beds are very comfortable, flat TV, there was also a small kitchen and fridge which was very convenient. Not very close to downtown or other business areas, however, cabs are not expensive so it wasn't a big inconvenience. Cab ride is about 20 mins to downtown and 30 mins to Airport

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel mais un peu loin du centre

La Casa santa isabel est un hotel tres agreable. Le staff est au petits soin et les chambres sont propres et spacieuses (au vue du prix). Seul bemol, pour se rendre dans le centre historique a pied, comptez une bonne demi heure.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Santa isabel; a home from home in Bogota

We booked a 3 bed room but were given a choice of three one bedroom flats with a second bed in the sitting-room. A beautiful bouquet of flowers sat in a vase and there was a 5 litre bottle of water in the fridge.The people could not have been friendlier or kinder. The owner personally arranged to pick us up from the airport. The area is quiet and has many small shops, cafés and restaurants. Wherever you are in Bogota, it is a hair-raising taxiride to get anywhere else but at least taxis are very frequent and cheap. Most trips 3-5 euros and accurately metred. No dispute, no tip. In general, no tipping anywhere, the owner informed us. Cleaning was on request, otherwise you were left in perfect privacy. Any problems and help was to hand.

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Casa Isabel Bogota. Como en su casa

La atencion de dona Marta es esmedara y muy amable. Siempre nos atendieron con la mejor intencion de colaborarnos en todo. Los duenos estan atentos siempre a pesar de contar con un personal que sabe hacer bien su trabajo. Lo recomiendo para quienes desean estar en bogota, sin el ruido y el agite de las zonas mas centricas. El transporte publico es accesible a solo dos cuadras y siempre estaran dispuestos a llamar un taxi de confianza para ti.

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort