Find Hotel with a Concierge in Blue Ridge Mountains

"Harrahs needs better housekeepers and up-to-date rooms. I felt nasty the whole time in room 525. This is a smoke room l booked by mistake. It was spacious with good hot water, but the room itself felt nasty. "

"Loved the view from our little balcony. It was easy to get in and out of the parking lot and there are a lot of places within walking distance to have fun. The staff was helpful with finding a place to eat on our last night that was delicious. The bacon in the breakfast was paper thin but still good. Again the staff were helpful and nice. We had a neighbor who was smoking on their balcony and it was coming into our room. The staff handled it quickly. "

"This is our second visit. We love it here! Great for all size families or groups."

"Very clean"

"Very close to campus and off-campus restaurants. Undergoing renovation of dining area, so breakfast was set up in lobby. "

"The room was clean. Beds were comfortable and close to everything. "

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "