Is Birmingham Best Inn pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Birmingham Best Inn?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Where is Birmingham Best Inn located?

Located in Quinton, this hotel is 1.2 mi (1.9 km) from Hagley Road and within 3 mi (5 km) of Queen Elizabeth Hospital Birmingham and Birmingham Botanical Gardens. University of Birmingham is 3 mi (4.8 km) away.

Birmingham Best Inn Reviews, Deals & Photos 2026

2/10 Terrible

Joel, 日本

3 April 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

爆破して孤児院を建てるべき

チェックインするとき、「静かで隣の部屋に客がいない部屋をお願いします」と言いました。そうしたら、このホテルで一番音がうるさい部屋にされました。下の階のレストランの従業員と物音が、そのままダイレクトに騒音となって聞こえていました。それで、「下のレストランがうるさいから部屋を変えてほしい」とリセプションのインド人に言いましたら、部屋は変えてもらえず、その30分後から、それまでの10倍うるさくなりました。大声を出したり、大きな声で歌を歌ったり、奇声を上げたりしていました。意図的にわざと嫌がらせを受けました。午前1時～3時のあいだに、レストランかホテルの従業員が、毎日部屋の前で何度も大声を出して、何度も目を覚まさせられました。嫌がらせもここまでくると大変な暴力です。仲が良くなった別のリセプションの白人男性に部屋を変えてもらうまでの2週間、その嫌がらせはずっと続きました。さらに、最初、到着時、トイレのウンチが流してありませんでした。部屋はとても暗くて、昼間に、部屋のライトを点けていても、部屋の中で物を無くします。部屋のライトの半分は節電のために点きません。上下左右のあらゆる人の声や足音や物音が爆音で聞こえます。このホテルは、爆破して焼き払い、孤児院か幼稚園を建てるべきだと思います。

Stayed 24 nights in Mar 2018

2/10 Terrible

Timo, Berlin

6 February 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ich habe selten ein dermaßen schlechtes Hotel gesehen. Es gab nicht einen intakten Einrichtungsgegenstand im Zimmer, der Boden war verunreinigt, nicht an einem einzigen Tag wurde das Bett gemacht, der Müll geleert, die Handtücher gewechselt, geschweige denn irgendetwas gereinigt. Die Toilettenspülung war eine Gewindestange, der WC- Sitz kaputt und aufgequollen, in der Badewanne war alles voll Schimmel, aber dafür fühlten sich die großen Silberfische darin wohl. Schäden in der Zimmerdecke wurden mittels unsauber zugeschnittener und aufgeschraubter Rigips- Platte notdürftig verdeckt. die Tapete löste sich an diversen Stellen, die Glasblenden der Zimmerbeleuchtung war nur teilweise vorhanden, stattdessen offene Glühbirnen. Zugegeben, für knapp 25,00 Euro pro Nacht war dies in Teilen sicherlich zu erwarten...

Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveler

17 December 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels like this should not be allowed to run!

By far worst hotel in Birmingham and i travel there regularly! Poor welcome. Winding stairs, never ending maze-like corridors; a real safety hazard! Not for clients with suitcases. No lift! Filthy dingy room No heating No toiletries Filthy bath Poor lighting No duvets or extra blankets. Thin walls....etc Do not go there on your own or with anyone. Do not go fullstop! Unless you want to experience rock bottom for the hell of it!

Stayed 1 night in Dec 2017

2/10 Terrible

millie, west sussex

11 December 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute nightmare

We arrived at the 'hotel after driving for nearly 4 hours to be greeted by the man on reception who was not welcoming and proceeded to ask us if we wanted to check the room before we paid?! Me and my mum both said no as how bad could it be we only needed a base for the night. We paid and then went to find the room which just went on and on through doors down corridoors etc I couldn't believe it. The smell and overall state of the hotel started to worry us. Finally opening the door to our room right at the back of this building I couldn't believe it i knew straught away i couldn'tstay there. The bed when I pulled back the covers was filthy the heating was on sky high the bathroom was falling apart. Broken windows no lock on the door neither of us felt safe. We ended up paying out for a Travelodge. I wish I had taken photos but will be reporting this to trading standards and the council for health and safety. Never seen anything like it was like a horror film. I've since been informed it's used by the local prostitutes. Expedia should not be advertising this hotel!

Stayed 1 night in Dec 2017

2/10 Terrible

Cardina, nottingham

30 November 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst inn hotel

This is not an hotel and expedia should not recommend this place. It was vile the hotel needs knocking down. If I hadn't pressure paid for my room I would never of stayed there. An absolute disgrace.

Stayed 1 night in Nov 2017

2/10 Terrible

NMcG, Ireland

27 November 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hell hole

We ended up staying here 2 nights & it's the worst experience I've ever had. It ruined our holiday completely. It was filthy dirty, the safety chains on the doors were missing, there were holes in walls, damp, doors that could be accessed from the other side bit no idea where they lead to, bags of rubbish busted outside the door........I could go on! It was somewhere between a crack den & a brothel. It made me fear for my life. 5 woman in 1 room & we still didnt feel too safe. DO NOT STAY HERE.

Stayed 2 nights in Nov 2017

6/10 Okay

Penny

25 November 2017

Liked: Staff & service

Disliked: Property conditions & facilities

Budget budget.

Sheets and towels very clean, room not so clean. Very shabby some lights not working ripped wallpaper no direct light window onto a wall with takeaway air con box. Staff very helpful and friendly. Easy to find via sat nav.

Stayed 3 nights in Nov 2017

2/10 Terrible

Batman4ever, South East UK

20 November 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The "Worst Inn", the hotel from hell!

I put a note on my reservation, advising I'm partially sighted & needed some basic help. I was coming from far & I was late, &I rang the hotel to advise I was going to arrive late & not to give my room away, even though I paid in advance. I arrived at 7pm, very late but with plenty of time to drop my bags & reach the venue on time for the start of a concert very dear to me. I got the 1st scare at the reception when I was told me there was no reservation for me, but there was 1 when I rang earlier! So I gave the printed copy of my reservation & finally I was given the key to my room. I was very agitated by then & made my way to my room via never ending floors, set of stairs & dark long corridors, the carpet in filthy condition that disgusted me even by walking with my shoes on. It looked like the carpet hadn't been hoovered for days & not washed for years, the floor tiles had sellotape on. I opened the room & it was still uncleaned with dirty bedlinen, the bed undone & McDonald cups on the table. The check out is at 11am, at 7PM, my room was still in that state! I went back to the reception, taking the case with me thru all that maze of stairs & floors really angry. I got a 2nd room: wallpaper coming off the wall, 1 square of the glass on the window broken & replaced by plastic sellotaped on the window & 1 side of it would not close as the lock was missing! I was furious, the guy said it was a budget hotel...I got a 3rd room, by then I was so late I missed 3

Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

19 November 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

I get it is a budget hotel? But, my goodness...... our room was terrible. A thin sheet which they call a duvet? And there was no light bulb in the bathroom. Was using the bathroom in the dark?! Told the man at reception .... he was not remotely bothered. So rude. Disgusting. Never again. That place is falling apart!

Stayed 1 night in Nov 2017

8/10 Good

George, Watford

10 November 2017

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Room to stay if budget is the main sticking point

I would not recommend this place for any other reason. It is strictly a budget hotel. Do not stay here unless your expectations are basic. Having said that it is manned at reception and the staff are helpful. The place does need a refit but that would add to the cost of a room. I'd prefer it as is.

Stayed 3 nights in Nov 2017

2/10 Terrible

Verified traveler

5 November 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grubby hotel and staff unhelpful

Very noisy all the time. Grubby needs a deep clean. Wifi doesnt work in room even though then insist it does. No parking available always taken. Didnt service the room once. Had to empty my bin myself. Raised the issues but staff took no notice.

Stayed 5 nights in Oct 2017

4/10 Poor

rob, the south

4 November 2017

Disliked: Staff & service, property conditions & facilities, room comfort

hard hote

Hotel needs complete refurb. Room was tired with wallpaper pealing, curtains and rail damaged. Broken window, open window not close properly. Toilet not flush properly without persuasion. Unbelievably hot room, couldn't turn down the radiators. Yet, room was very clean, bedclothes crisp and clean, bed reasonably comfortable. Hotel was incredibly noisy. Other business(es) are run from the site and there is a constant slamming of doors, shouting and general inappropriate behaviour for a hotel. It was £30.00 for the night for two. I guess that is why.

Stayed 1 night in Nov 2017

2/10 Terrible

Paul, Portsmouth

20 October 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible and unattentive

I arrived. The chap at reception arrived 15 minutes later, then took a phone call. After 30 mins of being at reception I was given my key and went on a treasure hunt up, down and around corners for my room following some random paper signs. Building is run down and dirty. My room smelt of damp, stains on the carpet, it was disgusting. Bed was too small for a double room. Bathroom is just unclean. Had I not arrived at 9pm and been exhausted I would have gone elsewhere!

Stayed 1 night in Oct 2017

2/10 Terrible

aditya, london

17 October 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

Had a worst experience. Stayed with 3 months old baby, beds were in worst condition,had to sleep on floor, no drinking water which is basic need, no soap, no shower curtain, no bin.the hotel was stinking weed. Staff were very unprofessional. Overall experience was very disappointing wouldn’t recommend it to anyone.

Stayed 1 night in Oct 2017

2/10 Terrible

Keith, Wales

16 October 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally unfit.

Just need to say the bucket outside our room catching the rainwater was enough to turn around and leave, but we did look on our room and it was a disgrace.

Stayed 1 night in Oct 2017

2/10 Terrible

lorraine, Brighton

15 October 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the Best Birmingham hotel

Terrible. I know it was cheap but still! Rooms were up 100s of stairs, my daughter has a disability and there was no lift. The first room we were given the lights didn’t work so they changed the room- no apology. Both rooms were dated, tatty, in need of a complete revamp. Cracked tiles, ripped wallpaper, poor condition carpets etc etc. The bed sheets smelled of cooking oil. One bedroom smelled of cigarettes. The bed was lumpy and uncomfortable. Staff were not rude, but uninterested. I had driven for 3 hours and was told to wait before I could check in because he was doing something on the computer! Would not go there again

Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

2 October 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff not friendly nor professional. I am confident that they haven’t cleaned that hotel in 50 years. Not presentable at all and the smell is revolting. I wouldn’t recommend to anyone, unless you’re very desperate.

Stayed 1 night in Sep 2017

2/10 Terrible

Wes, Bristol

29 September 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel I’ve stayed in

To be fair the hotel is cheap but I wouldn’t stay here again if it was free. Saying it’s run down is a serious under statement. What little furniture is in the room looks like it been reclaimed from a tip. The bath panel is wood or hardboard and is swollen to the point you can see in underneath the bath. There are spiders that appear to have been living in the bathroom for some time so it’s obviously not being cleaned properly, etc, etc, etc.......

Stayed 2 nights in Sep 2017

2/10 Terrible

Devan, cornwall

25 September 2017

Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel ever!

Upon arrival walking in to the hotel there was an unpleasant smell, when asked for payment for the room I handed over my credit card. After waiting nearly 20 minutes and two failed attempts at trying to take payment the receptionist says "sorry there's no connection to the internet for payment to go through" as I'm looking at the "free WiF"i sign on the wall. We get to the room after following the A4 pc printed signs on the wall stuck with selotape, open the door to a dated room with odd strips of wall paper on the walls to cover rips, the sofa arms are all ripped and the windows have no handles to be opened or locked. The room was warm but this was because the burnt stained radiators had obviously been on all day as they were scorching hot. In the morning I went to the bathroom to shower to find the bathroom infested with wasps, on the floor, in the bath and on the shower curtain rail. When i mentioned this to the girl on the reception upon leaving the response was commical, she said "oh you must of slept with the window open". I would never and will ever recommend this hotel to anyone, what a complete dive!!! P.s tried to upload photos but would not work!

Stayed 1 night in Sep 2017

10/10 Excellent

natalie

22 September 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bargain hotel near to restaurants and pub

OK this place has many bad reviews, building is old and needs updating but what you expect for the price? If people want perfection then pay more, simple. Our room was massive, clean, warm comfortable and the old fashioned furniture adds to the charm. Would definitely stay again. Shower did not work so had a bath. Staff friendly enough

Stayed 1 night in Sep 2017

2/10 Terrible

tahira

22 September 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel was terrible

The hotel was terrible it was so Dirty and the bed wasnt comfortabel the water system is so discusting the mirrors was dirty and the lighting wasnt Good as well

Stayed 3 nights in Sep 2017

8/10 Good

Chip

20 September 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just don't be too fussy!

I was put in a huge room – a double and a single, which was more than ample for the one of me – but I found the double bed had a damaged base creating an awkward dip in the mattress. The floor was slightly uneven too, and rather creaky. Some light switches didn't work, meaning I had to cross the room in the dark to get into bed, and it took me a while to figure out how to get the heater on. You might wonder why I didn't go and ask for help with any of this, and the answer is simply: stairs. All that said, though, the staff were very pleasant when I met them, and were happy to furnish me with extra complementaries (include coffee that wasn't Nescafe, thank goodness!). Given I was only there for business, I had a comfortable week. I didn't need to eat nearby, but if I'd wanted to my choices would have included major Italian chains and independent takeaways. WiFi was patchy to my phone, but served my laptop well. So all-in-all, a great stay for the money.

Stayed 3 nights in Sep 2017

2/10 Terrible

carolyn, melbourne

16 September 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not like photos

Booked in , tooooo many stairs , carpet torn , dirty , stairs got more creaky & moving the higher we got , rooms given cramped . Outside photo must have been take 10 yrs ago , now dirty , bins , rubbish & cracked paving , we left & went elsewhere

Stayed 1 night in Sep 2017

4/10 Poor

Iris, germany

27 August 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty but really cheap

Very dirty, only one out of four lights functional. Bed not comfortable. Little insects living in the bathtub. No room service, no breakfast, but my Donald's next door. Good bus connection to city. Friendly staff.

Stayed 6 nights in Aug 2017

2/10 Terrible

Verified traveler

24 August 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Most lights were out. Quite loud.

Most lights were out. Quite loud. Cheap but overrall not worth the little we paid.

Stayed 3 nights in Aug 2017

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