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"The staff were amazing, from check in and check out. Not happy paying a £30 deposit which should be payed back as we don’t know until it goes onto our card. The breakfast was excellent, the room was lovely and quiet. We slept well. Well done I would return as long as I get my deposit back."

"Great room, fantastic location, amazing customer service! Highly recommend it"

"Made very welcome by the reception staff and then later by the restaurant staff . Excellent room with all the usual facilities. Great Hotel handy for the Theatre Royal . Keep up the good work . Only negative side at breakfast no waiting staff to serve tea and coffee . The machine alternative is a poor substitute with many guests struggling to operate the drinks vending machine ."

"Very nice room which was also very clean and would definitely recommend. The breakfast and restaurant food was all very good."

"Love this hotel. It’s currently being refurbished but no impact on guests. The Chinese restaurant is absolutely amazing. Staff are courteous and professional throughout."

"Room was fantastic with a great bed"

"Check in was excellent , room very clean , bed very comfy, excellent breakfast and efficient check out"

"Staff were all very friendly and helpful "

"An excellent well equiped comfortable room. But would have liked more than 5 coat hangers in the wardrobe for our clothes. Informed reception when checking out and they said theyd ask housekeeping to correct"