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"I got to the hotel and around 10:00 AM. The staff made me wait for my room until 2:45 PM. Yes, 3:00 PM is their official check-in time, but leaving a 77 year old man waiting for almost five hours was bizarre. There was certainly a room ready for me before 2:45 PM...The shuttle bus service to the airport was also somewhat chaotic."

"This hotel is old and needs to be modernized. That said, it was clean, quiet, and well kept up. The concierge desk was extremely helpful. The location was also a big bonus: Union Square is a really nice area!"

"Room was clean .bed /pillows were comfortable! Great location to all the tourists stuff.."

"Excelent!"

"Excellent !!"

"As always, a solid experience in a lovely setting with friendly people"

"The hotel is in a great location, very clean and good amenities. The parking was very steep at $100 which I felt was very high. The facility was very clean and the room was very comfortable."

"Staff was exceptionally helpful Especially Eric and Victor, the managers. Would come back anytime I’m in the coty"

"Really like this property. Staff is always great and accommodating. Rooms are clean and comfortable. "