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Novotel Basel City

4.0 star property
Travelers find tranquility in Sankt Alban, where scenic bike routes wind through the neighborhood and a peaceful garden invites moments of relaxation

Choose dates to view prices

Novotel Basel City in Sankt Alban blends eco-friendly amenities with modern comfort. Enjoy the garden terrace, visit Basel Zoo, or browse the hotel library. Convenient bike rentals and an electric car charging station make exploring the area's natural beauty easy.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 693
AED 758 total
includes taxes & fees
24 May - 25 May

About this property

Novotel Basel City

  • Upscale hotel located in Sankt Alban
  • At Novotel Basel City, you can look forward to a terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • An electric car charging station, express check-out, and 5 meeting rooms
    • Free newspapers, a 24-hour front desk, and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 145 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 31 per person
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Novotel Basel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much does it cost to stay at Novotel Basel City?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Novotel Basel City on 24 May 2026 start from AED 693, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 26 per night.

What time is check-in at Novotel Basel City?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Basel City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Basel City located?

Located in Sankt Alban, this hotel is within a 10-minute walk of Basel University and BIS Tower. Via Gottardo and Wolf-Gottesacker are also within 15 minutes. Bhfeingang Gundeldingen Tram Stop is 14 minutes by foot and Marktplatz Tram Stop is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 448 out of 766 reviews
Rating 8 - Good. 246 out of 766 reviews
Rating 6 - Okay. 54 out of 766 reviews
Rating 4 - Poor. 11 out of 766 reviews
Rating 2 - Terrible. 7 out of 766 reviews

Reviews

Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and tidy. Very relaxing!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

candace

Liked: Cleanliness, staff & service, amenities
Excellent with great staff and location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Clean and tidy hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Great location,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hoi Kwan

Liked: Cleanliness, staff & service, amenities
everything is prefect, the breakfast was really good, the staffs was nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Staff were brilliant, really helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

keith

Liked: Cleanliness, amenities, property conditions & facilities
Location was key for all 13 of our party to stay here ,Rooms was top notch ,staff was freindly and very helpful,breakfast was spot on .
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Fiona Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, short walk to transport and restaurants, lovely staff.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable as expected for a 4 star Novotel. Great service also.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to visit Basel
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Lilibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room for two adults and one child. When we got to our room, the sofa bed was not made, found a spare duvet and pillow in the cupboard but no sheet. My son just used the duvet to wrap himself. The next day, our room was cleaned, bed was made, but not the sofa bed. We should probably have asked for the sheet but as we were only there for three nights, we didn’t bother. We just took the duvet cover for my son to use it as a sheet. On the plus side, hotel is very close to the station, receptionist who checked us in was very welcoming. Great selection of breakfast.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient for the city and airport
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jose Ian

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Clean and very accessible to public transportation
Stayed 1 night in Jun 2025
Verified

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. 11 min walking from the train station and 5 mins with the tran num 11. The city center is at 10 min in the tran 15, the stop is a just in the corner of the hotel. My only complain, the sofa bed was horrible, cool (leather) and small. Sugestión: pillow-top or extra duvet.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and near public transit
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Nazuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good transport links, friendly staff and clean rooms
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff in the reception. The room was clean and well maintained, but the bed was to soft for us. Breakfast was great. Location was ok, a short walk or tram ride from the train station, and a short tram ride to the city center.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the reception were extremely helpful!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Everything was ok, just the cleaning of the room that sometimes wasn't so good.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPERB HOTEL

Ideal location, all the staff were friendly, good selection of breakfast. tram stop for the centre is across the road and the train station is 10 min. 4francs a day tax is payable.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a fridge in the room.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we stayed at in Europe. After this we would like aim for this Novotel Chain. They facility and Breakfast were good and well balanced. A reasonable bar in the lobby as well. They offered free Tram tickets to down town as they said not very vehicle friendly. We had to leave following day so did not try them.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel within walking distance of train station.Conveniently located to tram line for quick and easy transport to the old town. Good choices at breakfast too. Would recommend.
Stayed 1 night in Jul 2023