Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately CHF 20.00 per person
Airport shuttle fee: CHF 40 per vehicle
Pet fee: CHF 25 per accommodation, per day
Service animals are exempt from fees
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Frequently asked questions
Is East-West Riverside Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 25 per accommodation, per day. Service animals are exempt from fees.
How much does it cost to stay at East-West Riverside Hotel?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at East-West Riverside Hotel on 8 June 2026 start from AED 743, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
East-West Riverside Hotel doesn't offer parking.
What time is check-in at East-West Riverside Hotel?
Check-in start time: 3 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at East-West Riverside Hotel?
Check-out is at 11 AM.
Does East-West Riverside Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 9:00 AM–9:00 PM on request. A fee of CHF 40 per vehicle applies.
Where is East-West Riverside Hotel located?
Located in Basel City Centre, this hotel is within a 5-minute walk of Martinskirche and Basel University. White and Blue House and Basel Town Hall are also within 10 minutes. Marktplatz Tram Stop is 5 minutes by foot and University Tram Stop is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.2
Location
8.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 111 out of 257 reviews
10 - Excellent
111
Rating 8 - Good. 105 out of 257 reviews
8 - Good
105
Rating 6 - Okay. 26 out of 257 reviews
6 - Okay
26
Rating 4 - Poor. 11 out of 257 reviews
4 - Poor
11
Rating 2 - Terrible. 4 out of 257 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Tommi
6 February 2026
Liked: Cleanliness, staff & service, amenities
I really enjoyed the location, hotel athmosphere an the great stff!
Good central location with nice river view. Daniel at the front desk was great!! Very helpful! Outdoor patio eating along the river. Breakfast included.
The room was very clean and the staff were pleasant. We stayed in a room with an elevator view. I would recommend getting the street or river view so that a window can be opened.
Brilliant location by the river with food options onsite, and nearby transport options. Lots of character a little noisy at night due to being above bars on riverside. Must be one of the best places to stay in Basel.
We booked just a layover before a river cruise but would LOVE to come back again. Great loxation, amazing canal views, walkable to Old Basel.
Food and staff were great!
Great Location, Great service and Breakfast. Hotel is old but very clean. It was comfortable but was a bit noisy due to all the trams running by. We did sleep pretty well anyway :-) Very walkable to old town :-)
The location was excellent in all respects. There was neighborhood noise on the street side from bars and restaurants and construction. The staff was very friendly and helpful.
Great central location. Clean and well kept. Old building is well maintained and has a nice rustic vibe.
River view makes for a great atmosphere, but adds a bit of noise, which we enjoyed, but some may not.
Jeff
Stayed 2 nights in May 2024
Verified
8/10 Good
Doris
16 September 2025
Liked: Cleanliness, staff & service
Check in/out easy. Breakfast was good. Staff helpful.
The hotel is older-floorboards in our room had rough areas, hot water shower control didn’t work well, couldn’t switch between showerheads. Body lotion, liquid body/hand soap provided, but no shampoo. Towels are very thin. There is construction,with a crane, outside window but that was ok. City nice to explore & the Basel City card from hotel provides free public transport
The location was excellent. Check in and out was painless.The room and bathroom was clean. The pillow was very thin and when in use it was virtually useless. The windows were over looked by a glass side lift and corridor windows which meant that the curtains had to be shut, normally not a problem but there was no ceiling light. Shower was also on the dark side as only a mirror light was there. No bedside charging was a bit of a nuisance. Breakfast was fine, cereals, cold meats,coffee and juices. Lunch outside was good with views to the river.
It is a 5 stars -3 stars hotel.
Nice staff. Continental breakfast- very well located in the center and nearby public transportation ( transport is free ).
It is clean and very good for a three stars. A bit thin pillows, but overall very good!
great service. our flight was delayed by 4hrs so would be arriving very late. Messaged hotel & they quickly replied and waited for us to arrive / check-in @ 10pm. Thank you!
East West was a super location with a lovely room overlooking the river by the main bridge.
Room was a good size and well equpped.
Sadly no A/C and it was a very hot weekend, so just the fan was not enough!
Also, forgot but swiss hotels dont hsve tea/coffee making facilities which is a shame as well
The location of the East-West Riverside is amazing. Very convenient to many of Basel's tourist areas and has beautiful views of the river. It's clean, and well-kept with modern furnishings and decor. There was a small Christmas market (just food and beverages) right outside the front door of the hotel that we really enjoyed (early December). Breakfast was good but minimal, like an American continental breakfast. Only 2 complaints: flat pillows and the room was always too hot. We kept a window cracked open much of the time. But the pillows were an issue. They only give you one per person but it was so flat it's like not having one at all. I would highly recommend, just bring your own pillows.
Amy
Stayed 2 nights in Dec 2024
Verified
8/10 Good
Phyllis
13 May 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Minimalist hotel
This hotel is VERY minimalist. No air conditioning. No comfortable place to sit. No coffee in the room. No help at the front desk after 3:00 pm. The restaurant and bar closed at 7:00 pm. The front door is locked at 8:00 pm so you must walk around back and use your room key to get in.
The location is good and right on the river, very walkable to everything. Employees were nice.
This is a very hard review to write because the hotel was lovely. This is a great place for someone that wants to party into the night and then crash in their comfy bed. We were very happy with our peaceful room overlooking the Rhine River. Located right along the river walk for a lovely stroll, close to old town and shopping. We were there for the Christmas Markets and reserved a couple of extra days to explore Basel at the end of our River Cruise. Everything was perfect until 9pm rolled around and the club below the hotel started pounding music that was near impossible to get to sleep to. Even noise cancelling headsets didn't work as the walls were vibrating with dance tunes. We got very little rest especially on our last night then heading out to an overseas 14 hour journey. Not ideal.
Breakfast was excellent, the staff were excellent.
The place is also located along the Christmas Market party block - lots of folks enjoying a good night out.
The club below with booming music was the problem.
I got a room with windows inwards to the elevator and it felt a bit claustrophobic not to be able to see out and open the window- But, it was so so quiet and relaxing without any noice from the outside world. So I was happy !
(I was offered to change if I wanted)