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"Friendly, helpful staff. Great restaurants on site. Every amenity is available. We loved the montion sensor lighting. One of the nicest, cleanest, best decorated stop we’ve ever stayed in. Did l mention how helpful, courteous, friendly and cheerful the entire staff was? I would give them 6 stars if l could. "

"Beautiful and clean hotel, helpful and friendly staff. The staff in the terrace restaurant were exceptional and went above and beyond to accommodate my vegetarian diet. "

"Aaaa"

"Excellent location and staff"

"Hôtel bien situé dans le quartier gothique. Chambre de petite dimension propre et fonctionnelle. Près de plusieurs attractions touristiques et restaurants. Déjeuner buffet extraordinaire. Bon accueil. Chambre prête avant l’heure. On a adoré!"

"Nuestra estancia NO fue agradable, el aseo de nuestra habitación dejó que desear. Se notó que las tazas de café solo las enjuagan, no las cambian pues use una para una medicina pegajosa y en la noche tenía un poco pegado al fondo, y la cucharita pegajosa!!! Las fundas se zafan de las almohadas, mismas que no tienen una funda propia y se ven las almohadas tal cual son, muy desagradable. La regadera salpica tanto que moja el papel de baño y todo el piso. Se acabaron los kleenex y no los repusieron hasta el tercer día y eso porque les dejé una nota. Dejamos un vaso usado de un brandy que nos trajeron del bar y nunca lo recogieron. En cuanto a la habitación, se ve que medio lo “modernizaron” pero bastante chafo, las puertas del closet no cierran y así muchos, muchos detalles que yo no puedo considerarlo arriba de un hotel tres estrellas."

"The hotel was in an excellent and safe location, we could walk to most places or take the close by subway. The room was spacious and the balcony and windows that opened allowed for enjoying fresh air and scenery while in the room. The breakfast buffet was delicious and all staff were friendly, polite and welcoming. I would definitely choose to stay here again!"

"Nice hotel but it’s not five star luxury. No concierge to help. No restaurant for dinner. Roof bar closes by 6 pm but sunset is after 8 pm. Also you can head the rumble of the subway tram below the building even on the third floor. "

"Room and bed size are good, cleanliness 10/10, staff responsive and helpful. Spa is nice small pool and sauna , steam room was not working so didn’t get to try that. We had dinner at nobu that was overpriced and not worth it didnt enjoy the food (I do like Japanese food generally). However I don’t eat sushi or raw fish so this may be appreciated by those that do. When we arrived two of the bed slats were on the floor staff fixed the issue when we brought it to their attention. No issues after that with the bed. Good customer service. Hotel has a nice vibe. Would stay again and eat elsewhere."