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"If this is what Sonesta Select Durham considers “guest-ready,” expectations need serious recalibration. We booked one room, and within 30 minutes had to request another due to the complete lack of cleanliness and hygiene. Room #1: Not “a little dirty”—this was never cleaned. Used disposable douche bottle in the shower Feminine napkin strips on the bathroom floor At that point, we weren’t guests—we were questioning sanitation standards. We requested another room thinking it was a one-off. Room #2: Same issue, different layout. Ceiling looked like it might cave in Furniture torn up like it doubled as a scratching post Black mold on the bathroom ceiling Hair all over the floor Hallways smelled strongly of cigarette smoke despite being a non-smoking facility. We checked in on the 18th and checked out within 2 hours. That’s not a stay—that’s a failed inspection. Ended up paying $650 at the DoubleTree nearby just to get a clean room—the bare minimum this hotel couldn’t provide. Overall vibe? Less hotel, more hourly-use energy. No exaggeration—if anything, this is restrained. Final verdict: If cleanliness matters at all, avoid this place."

"I had a great stay. I was in town for my 97 year old grandma funeral. This hotel for was very accommodating. The customer service was A1. I will stay here again. Thank you "

"Clean room. Polite staff."

"Excellent. Clean rooms and excellent service! Thank you see you next time. "

"It was very helpful and comfy since my flight was delayed "

"exception service, my daughter attends NCCU and i stay here every visit."

"Clean rooms"

"Clean room. Staff was very friendly. Comfortable beds. All in all a great place and I highly recommend!"

"They charged for amenities I didn't use and blamed expedia as the culprit. "