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"The staff were so miserable and unhelpful - forgetting our spa booojg altogether, trying to charge us double for a taxi to the airport that was meant to be included in the package and they never smiled and weren’t welcoming. The breakfast staff were lovely, however. And the breakfast was good. The rooms were okay, but outdated, they charged us random prices for drinks - charging double one night for drinks we’d had the previous night. It was chaotic and not restful. The city itself is pretty awful and this seemed to be carried through into the hotel."

"Highly recommend will absolutely book this resort again "

"This place is not for anyone over 50. The location while close to train is frightening, very frightening. The rooftop is not open so no bar no breakfast no anything The room has nothing in it, no tissues no soap on tap, the pillows are non existent they are two pieces of hard foam. The beds are hard as bricks. It us not a place I can recommend but the staff tried their best and were cheerful and helpful but the hotel was beautiful 40 years ago but not now."

"This hotel is excellent for anyone that love romance, adventures, and luxury mixed in one!! It is located only minutes from downtown but provides complementary shuttle service. It is close enough to walk but it’s a plus to have this service:) Rooms all have a great views and comfortable! Pool and hot tub are a must, it also provides a bar and restaurant on site. Loved it, and definitely will rebook!!!"

"This property is excellent, actually is the best of the best in the area that it’s situated. All amenities and all the staff is amazing 10/10. It’s just steps away from the Napoli CENTRALE Station which is the main reason we chose it. The only negative is the surrounding area in which is located which feels very unsafe, dirty and rundown."

"Older but great location. Breakfast buffet was a 10. Service was a 10."

"Absolutely wonderful stay. Hotel is beautifully restored. Location was great…a short walk to the action. Only downside was they did not have an elevator down to the beach as was advertised. Staff was helpful and lovely. "

"We had a wonderful three-night stay for my birthday celebrations. The location is perfect, with beautiful views, easy access to everything in the city, and plenty of lovely restaurants nearby. Our room was spotless and very comfortable throughout our stay. What really made the experience special was the staff — everyone was so attentive, friendly, and went out of their way to make my birthday stay feel extra special. We truly felt welcomed and well looked after from start to finish. I would highly recommend this hotel to anyone visiting Naples and would happily stay here again."

"We were offered an upgrade for only 25 euros for an early check in and a beautiful one bedroom suite. Amenities are second to none. Staff very helpful."