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Mercure Avignon Centre Palais des Papes

4.0 star property
Travelers find themselves surrounded by Avignon's historic charm, where artistic expressions and attentive staff connections make every trip memorable

Choose dates to view prices

The Mercure Avignon Centre Palais des Papes, in the city's heart, offers a tranquil retreat. Guests can enjoy the on-site art gallery or browse nearby designer stores. Helpful staff provides multilingual assistance and luggage storage for a seamless stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is AED 428
AED 494 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, individually furnished, desk, blackout drapes

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, individually furnished, desk, blackout drapes

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Avignon City Centre, a neighborhood in Avignon, Mercure Avignon Centre Palais des Papes is near a train station and near a boardwalk/promenade. Notable landmarks in the area include Place de l'Horloge and Avignon Cathedral, and travelers wishing to experience a bit of culture can try Musée du Petit Palais. Palais des Papes is another place to visit that comes recommended. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with ecotours and skydiving. Visit our Avignon travel guide
Map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000

What's nearby

  • Avignon Cathedral featuring interior views, heritage architecture and a church or cathedral
    Avignon Cathedral
    2 min walk - 0.2 km
  • Palais des Papes which includes heritage elements and heritage architecture
    Palais des Papes
    3 min walk - 0.3 km
  • Festival d'Avignon
    Avignon Festival
    9 min walk - 0.8 km
  • Place de l'Horloge
    2 min walk - 0.2 km
  • Avignon City Hall
    2 min walk - 0.2 km

Getting around

  • Avignon Central Station
    12 min walk
  • Marseille - Provence Airport (MRS)
    59 min drive

Restaurants

  • Café In and Off
    1 min walk
  • Le Cid Café
    2 min walk
  • L'Opéra Café
    1 min walk
  • Restaurant La Mirande
    2 min walk
  • La Civette
    1 min walk

About this property

Mercure Avignon Centre Palais des Papes

Upscale hotel near Palais des Papes
Located close to Place de l'Horloge and Avignon Cathedral, Mercure Avignon Centre Palais des Papes provides an art gallery on site, designer stores on site, and dry cleaning/laundry services. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a gift shop, and multilingual staff
  • A front-desk safe, a vending machine, and laundry services
  • Bicycle tour information, smoke-free premises, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 86 individually furnished rooms have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 787 reviews
The price is AED 266
AED 307 total
includes taxes & fees
8 Mar - 9 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon

Frequently asked questions

Is Mercure Avignon Centre Palais des Papes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Avignon Centre Palais des Papes?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at Mercure Avignon Centre Palais des Papes on 21 March 2026 start from AED 428, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Avignon Centre Palais des Papes?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Avignon Centre Palais des Papes?

Check-out is at noon.

Where is Mercure Avignon Centre Palais des Papes located?

Located in Avignon City Centre, this hotel is steps from Place de l'Horloge, Palais des Papes, and Avignon Cathedral. Musée du Petit Palais is 0.2 mi (0.3 km) away. Avignon Central Station is 12 minutes by foot and Villeneuve-les-Avignon Station is 21 minutes.

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Reviews

Mercure Avignon Centre Palais des Papes Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 280 out of 709 reviews
Rating 8 - Good. 303 out of 709 reviews
Rating 6 - Okay. 80 out of 709 reviews
Rating 4 - Poor. 24 out of 709 reviews
Rating 2 - Terrible. 22 out of 709 reviews

Reviews

10/10 Excellent

Shuyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great location.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, Great Breakfast, Convenient location
Stayed 3 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right next to all the main attractions of Avignon which makes it super convenient.
Stayed 1 night in Jun 2025

8/10 Good

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location , easy walk to all the historical sites
Stayed 1 night in Mar 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, but difficult to access

Breakfast was excellent. The location of the hotel was excellent too. But, it is necessary to inform the guests that it is not easy to bring the luggage to the hotel individually. in my case, police officers gladly helped me to drive to the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff! Would definitely stay there again!
Stayed 1 night in Jul 2024

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly property with excellent location.
Stayed 3 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort

Good stay

The location is great, next to the Palais des Papes. However I was expecting something a little more upscale based on brand, location and price.
Stayed 1 night in Jul 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reception staff were very helpful and friendly
Stayed 3 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great staff , friendly kind and welcoming. Very fast check in process. Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and perfect for our pets.
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Avignon Very helpful staff Clean and very conveniently located
Stayed 1 night in May 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent stay

Well located, very easy to walk around. The rooms were clean and had a good size. Breakfast was great. The staff were friendly as well.
Stayed 1 night in Sep 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
It’s good place which I like it
Stayed 1 night in Sep 2024

8/10 Good

Yang

Liked: Cleanliness, staff & service
It's in an excellent location, right at the center of town. There are many restaurants right outside the hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in four different hotels in France this summer, and this one was by far the best. Very spacious room and excellent breakfast. Literally right next to the Palais des Papes—talk about location!
Stayed 3 nights in Aug 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the third Mercure property we have stayed at. They are are clean, modern, friendly places with excellent breakfast service.
Stayed 1 night in Mar 2024

10/10 Excellent

BONNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovation location location

Gteat location. Reception staff very helpful. Room very spacious, modern amenities with great view.
Stayed 2 nights in May 2024

8/10 Good

ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avignon is dying. Not much restaurant But it’s located in between some sightseeing spots. Good to stay up to one to two nights only.
Stayed 3 nights in Mar 2025

8/10 Good

Amanda

Liked: Staff & service
Disliked: Cleanliness
Nice hotel overall. Some areas were very nice, some were dingy and needed updating. Staff was very friendly. Breakfast was good, typical European breakfast. Loved the mango juice. Some towels were stained.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Very comfortable hotel and great location for exploring Avignon. Staff very friendly and helpful. Would have liked a balcony or street view, and options for tea and coffee in room were limited, with milk not replaced every day. Floor in bathroom became very slippery when wet.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Avignon

Very good hotel, would recommend! The location is unbeatable, right next to the Palais des Papes and right in the middle of the city center. The parking is super easy and close - but is a little expensive even with the discount. The air conditioning works well, even in almost 40°C heat. The highlight though was the reception staff! Very friendly and helpful
Stayed 2 nights in Jul 2024