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"Staff are friendly."

"Perfecto "

"Staff was courteous and room was clean"

"Friendly staff, clean spacious rooms and good restaurant."

"Excellent hotel and easy access to the train station. The hotel has an amazing breakfast. The area around hotel has decent food but when in central Napoli there is better."

"Check in was easy. The place was nice, nice antique furniture, art and eclectic style. Beds were comfy. Staff was welcoming and accommodating. Location was great and close to everything. "

"Breakfast selection was very good for italian breakfast with sufficient fresh fruits. Location was absolutely fantastic with easy access to all trains, subways, buses, and taxis as well as major tourist points of interest. Building is relatively new so plenty of outlets. Hotel co-exists with student housing but the two are well separated so absolutely no issues. I would definitely stay here again."

"Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!"

"Very poor service in restaurant, meat was overcooked. However the worst was the lack of service even factoring in Italian culture that a meal is to be enjoyed not rushed. Their service just seemed oblivious to their responsibilities."