Find Hotel Wedding Venues in Ascot

"The welcome out the hotel was faultless but sadly after that it went downhill. The tv and radio did not work in the room and the lights were faulty. Then at breakfast there was options to order individual dishes or eat from the buffet breakfast. I asked for an almond croissant and a chia pudding and a fresh juice. The waitress told me to get my own juice from the buffet (no cups or juice as it was empty) and told me to get my food items from the buffet also of which there was neither yet being there were pastry’s the same price as on the menu but not what was ordered. My husband ordered a full English wasn’t asked about eggs and when it came he was given no cutlery or asked for sauce and it was a total shambles! We also couldn’t dine in the restaurant as they had no seats so we were sat in the reception area! I gave up on the food so just had a coffee and no one ever checked in on us! It was the worst I’ve ever experienced! On check out they tried to change a service charge for just checking us in which we removed. The hotel is sadly style over substance and their poor attempt at an apology I wouldn’t ever recommend this hotel to anyone nor would I stay again. A shame as things like this damage reputation in a tough London hotel market service is what stands you out from the crowd. "

"We booked a family room with a double and a single bed. Room provided was 3 single beds. Tiny room - much smaller than I expected for a family room. No room for us to all have our luggage out. Very basic room and not what I expected for the money paid. PODS to the airport were convenient but not free as indicated on the hotels website. Disappointed in our stay. Would not stay again."

"From check in to check out all hotel staff were outstanding. Always a smile and sincere greeting. Food and service also outstanding. Any requests made were gladly accommodated. Will diffently stall there when next travel to London. Heathrow in particular. "

"Was easy to locate, friendly staff, lovely room. Would certainly recommend to stay their before flying. "

"Great location to airport and speedy check in. Most comfortable beds ever! Gym facilities were good for us . Everything was perfect! "

"Perfect place to stay before hopping on a flight. "

"Clean comfortable room Bed comfortable Close to tube and shops"

"This is my second time staying here and has always been very good. It was still good, but I was disturbed alot by the neighbour next door talking incredibly loudly on his phone. Also, I would have liked to not receive an email the day before I am due to check out, asking me to check out online. I think it takes away from your experience of being away if it feels like the hotel is rushing you to check out. "