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Hotel Eden Roc

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Luxury
5.0 star property
9.4

Exceptional

Retro elegance by the tranquil lake

Serene and lush, this retro-decorated haven offers a perfect blend of privacy and picturesque lake views, just steps from Ascona's vibrant town. Delight in exemplary service and the unique ambiance, making every moment unforgettable.

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
The current price is AED 2,833
AED 2,984 total
includes taxes & fees
26 May - 27 May

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Exterior
Giardino Ascona
Ascona
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 75 reviews
The price is AED 2,643
AED 2,787 total
includes taxes & fees
26 May - 27 May
Giardino Ascona
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 01 to April 30:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 45 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 190 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 380 per person (one way)
  • Pet fee: CHF 45 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 190 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: TWINT
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This hotel is rated 5 stars.

Frequently asked questions

Does Hotel Eden Roc have a pool?

Yes, this property has an indoor pool and an outdoor pool. The pool is closed seasonally each year from November 01 to April 30.

How much does it cost to stay at Hotel Eden Roc?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Eden Roc on 26 May 2026 start from AED 2,833, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Eden Roc pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 45 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel Eden Roc?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Eden Roc?

Check-out is at noon.

Does Hotel Eden Roc provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 380 per person applies.

Where is Hotel Eden Roc located?

Located in Ascona, this beachfront hotel is in the city center and within a 10-minute walk of Ascona Ferry Terminal and Galleria Borgo. Ascona Beach and Monte Verità are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 94 out of 130 reviews
Rating 8 - Good. 31 out of 130 reviews
Rating 6 - Okay. 2 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

Reviews

Verified

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
All excursions and water sports are included. Exceptional service.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! the staff is amazing. I will be back :)
Stayed 1 night in May 2024
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. It’s a five star hotel and they treat you like a star. Service is incredible! Hotel itself is funky and a little old fashioned. We stayed at the Marina side of it and it’s a bit weird and not modern but you forget about it by the way they take care of you. Beautiful view, pools and spa! Loved the experienced!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel!
Stayed 1 night in May 2025
Verified

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice and caring staff. Always helpful
Stayed 3 nights in May 2023
Verified

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities
Beware when staying here. The AC in rooms is preset at 24 C with the ability to reduce the temp only by up to 3 C....netting out at 21C best case. Generally it did not work so our room was always about 23C, which for my family is too warm. Also the restaurant in evenings is absurdly overpriced and the food not great...they focus more on presentation than taste. The town is great so if you stay here walk to the village to eat.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schönes zimmer 👍
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastisk
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was soll man über ein solches Hotel schon sagen. Da stimmt ja von A bis Z in der Regel alles. Da dort auch Menschen arbeiten, kann doch der eine oder andere Fehler passieren und das muss nicht an die grosse Glocke gehängt werden (sind ja Einzelfälle). Der Aufenthalt war auch in diesem Jahr einfach nur goldig. Wir weiterempfehlen dieses Hotelsehr gerne weiter.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das beste Hotel das ich je besucht habe. Alles stimmt…. !!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekter Aufenthalt, sehr gerne bald wieder
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir reisten als Familie an und wurden sehr herzlich empfangen. Das Check-in war ebenfalls sehr freundlich und aufmerksam. Das Zimmer war grosszügig mit einem schönen Balkon. Für unseren Hund lag eine Überraschung bereit. Der Wellness Bereich bietet sehr viel und lädt zum verweilen ein. Das Frühstück ist hervorragend und von guter Auswahl / Qualität. Der Kidsclub war perfekt und die Betreuerin sehr nett.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1. Klasse !!

Der Aufenthalt war 1. Klasse. Top Hotel an top Lage !
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutes Tophotel in Ascona

Das Eden Roc dürfte das beste Hotel am Lago Maggiore sein - jedenfalls war dies unsere Erfahrung. Vom Wellnessbereich bis zu den Restaurants, Zimmer und Strand bleibt nichts zu wünschen übrig. Eine absolute Topaddresse - die allerdings auch ihren Preis hat.
Stayed 5 nights in May 2023
Verified

8/10 Good

Fäh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zimmer mit Bergsicht !!??

Wir waren vor Jahren schon einmal im Eden Roc. Wir buchten wieder im Eden Roc. Zu unserer Ueberraschung waren wir dann nicht im Eden Roc sondern im Marina. Zimmer mit Bergsicht !! Mit Bergsicht dachte ich an den Blick auf die gegenüberliegenden Berge. Wir logierten im untersten Geschoss,(Zimmer 5) davor ein grosser Parkplatz und über den Sträuchern und Bäumen konnte man knapp einen Hügel sehen. Zum Morgenessen hatte man einen Marsch von beinahe einem halben Kilometer zu absolvieren (mit Jahrgang 1933 !!) Die Ausstattung des Zimmers war in jeder Beziehung okay, würden uns bei einer zukünftigen Buchung vorher besser informieren lassen.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war ein entspannter Urlaub. Es fehlte mir an nichts. Alles war top!!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Angestellten waren sehr aufmerksam , freundlich und zuvorkommrnd
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war einzigartig, Frühstück, Personal und so weiter
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professionelles Personal, tolles Frühstücksbuffet
Stayed 1 night in Feb 2022
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war angebehm
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine wunderbare „Wohlfühl-Oase“ erster Güte !

Bis ins kleinste Detail sauber gepflegt und schön weihnächtlich dekoriert. Erstklassiger Service mit äusserst freundlichem Personal. Die Küche entspricht einem würdigen 5-Sterne Hotel! Herrliche Wellness-Anlage!
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the decoration was very retro and unique
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Philipp

Liked: Cleanliness, staff & service, amenities
Lage am See / Ausblick aus Zimmer einzigartig. Einrichtung Suiten nicht mehr auf neustem Stand.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ascona Kurztrip

Wir waren das erste Mal vor Ort. Es ist ein Super Hotel in sehr guter Lage direkt am See. Baden im See ist möglich und sehr schön. Der Service war sehr gut und sehr freundlich. Ebenfalls dienQualität der Speisen in den Restaurant war sehr gut. Wir kommen sicherlich gerne wieder
Stayed 3 nights in Aug 2021
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Presque parfait

Un très bel hôtel qui fait un sans-faute, mention spéciale pour l'entretien des extérieurs. En revanche, l'insonorisation de notre chambre était insuffisante Au final, une expérience plus que satisfaisante
Stayed 1 night in Aug 2021