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"Very friendly staff. Hotel lobby has lockers, luggage storage and a fire place. The room is good and has plenty of space. They told me the tap water is drinkable but it tasted funny."

"Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes! "

"Great stay. Clean rooms. Spacious. Warm. Everything we needed. The host is so nice "

"Room was great! Very clean. Great ski lockers and amazing pool/spa, so many fun things for after a ski day. Super helpful and nice staff."

"Amazing traditional Japanese style room. Dated but very clean and comfortable with ski run views! The Onsen was great after a day skiing. The dinner and breakfast was excellent and included in the price ….. not fine dining but wholesome and something for everyone. Would definitely recommend. "

"Everything and everyone were leaps and bounds above expectations. The staff were incredibly helpful and accommodating. The onsens were beyond par. The perfect complement when snowboarding Hakuba all day. It was an incredibly relaxing experience when coming back to our room. The amenities at this hotel were fantastic and our room incredibly spacious and relaxing. I would definitely stay here again. "

"About a 5 minute walk from the main gondola at Tsugaike Kogen, and a 15 minute taxi ride from JR Hakuba station. Overall I would say the location is very good if you are looking for proximity to a ski resort without the late night hustle and bustle of Echoland/Happo One. Tsugaike Kogen is a very beginner friendly resort. Also closeby to the Hakuba Valley Shuttle (7 min walk). Restaurant selection in the area is decent! The public baths in this hotel are relatively quiet during off peak hours and a nice treat after a ski day - but with the size of the indoor and outdoor baths I can imagine it can feel crowded once 6+ people are there. The rooms are a very nice size and very clean. Bed is a bit firm but overall a comfortable stay. Daily breakfast is nice and offers a small variety of foods - mostly Japanese foods but some western items as well (cereal, french fries, yogurt, bread). "

"Beautiful property, sleek design and decor. Impeccable service"

"We had a wonderful stay. The staff were absolutely delightful and went out of their way to accommodate any requests including the dietary requirements of one person in our group. We were on the breakfast and dinner meal package and the options each day were fantastic, with a vast selection of European and Japanese options. One thing to note is that the hotel isn’t located in a town centre. Instead, it’s directly opposite a beginner lift in the Imori area, giving easy access to the slopes. The hotel itself is fairly basic, but it’s very clean and the staff more than make up for it with their warmth and helpfulness. There are free hot drinks in the foyer, an onsen, washing/drying facilities and the hotel will provide free transfers to train/bus station (or even to Lawsons/711 if you need supplies!) There’s also a games room with a pool table and table tennis. If you’re looking for nightlife, this probably isn’t the spot for you; but for a relaxed, comfortable tradtitonal Japanese ski stay, we couldn’t fault it."