"The stay was amazing! Lisa and her team at Xplore were always ready to help. They were a pleasure to interact with. The room was huge, clean, and comfortable. Wifi signal was strong in the room. There was a made-to-order breakfast free every morning, with a choice between a smoked salmon or mushroom plate with eggs (your choice of cooking style). There was also a free laundry machine in the basement (dryer costs 100 yen per use). Large drying room was available for the ski equipment 1 floor...

"Great accommodation and service"

"大浴場があれば最高だったかな。 私が気がつかなかっただけかも。 多分ないかな。"

"とても清潔でスタッフの方々の笑顔がとても印象に残ってます。朝食のスタッフの方に、「ライブラリーから妙高山がとてもきれいなのでコーヒーをお持ちになってどうぞ」と仰って頂き、おもてなしの心を感じました。"

"We stayed for 3 nights with breakfast included. The property manager and staff were very nice and accommodative. They gave us free use of the SUPs and kayaks which was lots of fun. The rooms were nice and freshly renovated. Highly recommended for either a summer stay to enjoy the lake activities or a winter stay to hit the nearby slopes. Thanks!"

"Hotel Hanabun was a great ryokan experience! It is nestled in the mountains offering a peaceful getaway from touristy/crowded areas. It had the best onsen water, even the locals went there to bathe! The hosts and staff are all friendly and accommodating to your needs. Google translate was necessary to communicate, but everyone is very patient. The food was incredibly delicious, and they use locally sourced, fresh ingredients. I highly recommend it to anyone looking for a cozy ryokan. "

"The accommodation was truly outstanding. The attention to detail in the design of the apartments and in house facilities were exceptional however the reception staff lacked basic training and knowledge which was disappointing. "