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Novotel Amsterdam City

4.5 star property
Savor international cuisine at URBN restaurant and relax at the on-site spa, then explore Amsterdam's vibrant streets with convenient bike rentals from the hotel

Choose dates to view prices

Novotel Amsterdam City offers a peaceful escape with a coffee shop, arcade room, and international meals at URBN restaurant. Book spa services, use dry cleaning/laundry, and rent bikes to explore Amstelpark and Shopping Center Gelderlandplein.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 448
AED 598 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Novotel Amsterdam City

  • Luxury family-friendly hotel near Heineken Experience
  • Located close to Amstelpark and Shopping Center Gelderlandplein, Novotel Amsterdam City provides a terrace, a coffee shop/cafe, and an arcade/game room. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, URBN, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
    • An electric car charging station, express check-out, and express check-in
    • A front-desk safe, massage treatment rooms, and a TV in the lobby
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 610 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • More amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 55-inch LED TVs with digital channels
    • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Miscellaneous
Mercure Amsterdam City
Amsterdam East
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,001 reviews
The price is AED 416
AED 556 total
includes taxes & fees
7 Jun - 8 Jun
Mercure Amsterdam City
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 70.00
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 38 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Novotel Amsterdam City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Amsterdam City?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Novotel Amsterdam City on 21 June 2026 start from AED 448, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 38 per day. Limited spots are available.

What time is check-in at Novotel Amsterdam City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Novotel Amsterdam City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Amsterdam City located?

This family-friendly Amsterdam hotel is located near the airport, within a 15-minute walk of Amstelpark and Shopping Center Gelderlandplein. Heineken Experience and Rijksmuseum are also within 3 mi (5 km). Drentepark Stop is only a 3-minute walk and Europaplein Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 558 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Renia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and it was very close to metro and bus station
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Angel Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, the only thing is that is that the hotel is a bit far from amsterdam downtown
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and serviced daily. Reception staff were extremely helpful and nothing was too much trouble including arranging a last minute early check in, offering basic toiletries after our luggage was delayed at the airport and extra blankets on request. Easy access to train station and to central Amsterdam. Would highly recommend.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tamer Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff Clean hotel Great breakfast
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sher Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was normal, nothing much to rave about but hotel staff esp Osman was amazing
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Håkon Hilmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very nice breakfast. Friendly staff.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were comfortable and staff checked us in early.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, and spacious room. Modern. Breakfast is excellent. Location is close to Metro line
Stayed 1 night in Jan 2026
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Room was clean and bed comfortable, staff helpful
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms, close to public transport. A very enjoyable stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
Exactly what I needed. Room was great and clean. Staff was very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marlyse

Liked: Cleanliness, amenities
Beautiful and cleaned. Love their breakfast buffet!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ruohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean room
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Leazelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to conference facilities
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jeevan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Next to a really lovely park
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joysree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where nice location and excellent place to stay
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel. Loved their Breakfast
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to public transportation, quiet rooms.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Cheuk Hon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in Novotel. The location is good and the price is better for its location. I stayed 2 nights and it was quite nice.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kristoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ,had a good night sleep
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast with good access to Rai transport hub.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before. Nice hotel, great staff. Would happily recommend to anyone to stay here.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the Rai exhibition. Great breakfast and ok dinner at the restaurant. Room was clean and comfortable
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. Located outside of city center, but super easy to get public transportation at the RAI. Can't say enough nice things about the staff, so personable and accommodating. would definitely recommend and definitely come back.
Stayed 3 nights in Apr 2025