Frazel Heritage Hotel

Property class: 3

Choose dates to view prices

Free to-go breakfast, laundry facilities, and conference space are just a few of the amenities provided at Frazel Heritage Hotel. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is AED 324
AED 359 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Single Room

A compact room with a bed, a desk, a chair, a TV, and an air conditioning unit.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a painting above it, and a marble wall.

Elite Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, a bedside table, a desk, and a chair.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

A hotel room with a large bed, a headboard, and a painting on the wall.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, City View

A hotel room with a large bed, a smaller bed, a desk with a chair, and a window with curtains.

Family Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite, City View

A modern hotel room with a bed, two sofas, a round table, and a large window with curtains.

Executive Suite, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a desk, and a chair.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

A hotel room with two beds, a seating area, and a door leading to a balcony.

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Alor Setar, Frazel Heritage Hotel is in the city center and near a boardwalk/promenade. Clock Tower and Balai Besar are local landmarks, and the area's natural beauty can be seen at Bukit Petai Forest Reserve and Darulaman Hills. Visit our Alor Setar travel guide
Map
Jalan Kanchut, Lebuhraya Darul Aman, Alor Setar, Kedah, 05100

What's nearby

  • Aman Central
    2 min walk - 0.2 km
  • Menara Alor Star
    2 min walk - 0.2 km
  • Alor Setar Tower
    3 min walk - 0.3 km
  • Zahir Mosque
    5 min walk - 0.5 km
  • Kedah Royal Museum
    7 min walk - 0.6 km

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim)
    21 min drive

Restaurants

  • Daily Coffee
    4 min walk
  • China Town Food court唐人街饮食中心
    7 min walk
  • Cup Cafe
    3 min walk
  • OldTown White Coffee
    5 min walk
  • Kedai minum depan PMC
    3 min walk

About this property

Frazel Heritage Hotel

  • Hotel in the city center
  • You can look forward to free to-go breakfast, laundry facilities, and conference space at Frazel Heritage Hotel. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Concierge services, multilingual staff, and a water dispenser
    • Meeting rooms, a 24-hour front desk, and a banquet hall
  • Room features
  • All guestrooms at Frazel Heritage Hotel feature perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with rainfall showers and bidets
    • 53-inch Smart TVs with cable channels
    • Wardrobes/closets, electric kettles, and housekeeping

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  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
8.4 out of 10, Very good, 93 reviews
The price is AED 68
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includes taxes & fees
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Frequently asked questions

Is Frazel Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Frazel Heritage Hotel?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Frazel Heritage Hotel on 1 November 2026 start from AED 324, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Frazel Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Frazel Heritage Hotel?

Check-out is at noon.

Where is Frazel Heritage Hotel located?

Located in the heart of Alor Setar, this hotel is steps from Menara Alor Star and Galeri Sultan Abdul Halim. Aman Central and Clock Tower are also within 10 minutes.

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Reviews

Frazel Heritage Hotel Reviews

6.6

7.0

Cleanliness

7.6

Amenities

6.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Good for business trip.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy although my room was kinda small but sufficient.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service, must check in at 3pm , no allowance even though a different by 40minutes Breakfast only provide Nasik Lemak and two types local kuih
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible management attitude

Not friendly environment
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service provided

No flexibility on check in time , must be at 3pm even though we are so tired for the long journey
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kebersihan bilik yang baik namun saiz bilik tak cukup besar
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in May 2025