Search Chalets in Almond

"Everything was as it should be. Clean and comfortable. "

"Great! "

"This was my second stay at this property, and unfortunately, my last. The first stay was, by far, much better. We stayed for two nights on this second trip. Pros: Good breakfast, River room views are beautiful, Property is conveniently located to various eateries and highways. Cons: Upon check-in, we found that the body wash dispenser in the shower was empty. I called the front desk to request a replenishment and was told that she would contact Housekeeping. However, after 45 minutes of not receiving it, I was on my way to the front desk and found a housekeeping employee and told him about the situation. He replaced it right away but told me that the front desk never contacted him. Our second negative involved the housekeeping staff not changing the towels left on the floor in the bathroom. We returned at approximately 4 pm after being out all day. I approached the front desk and asked if we needed to request that the room be cleaned, but was told no, and that it was automatically scheduled. I informed her about the towels not being changed out and she was surprised. She asked that I bring the dirty ones to the front desk and that she would happily change them out, which I did. I left the property thinking that the lack of detail and attention had diminished at the property and will consider other properties on my next visit."

"Room was very clean, staff was excellent "

"Very helpful and friendly staff. I had trouble with the TV remote, and a front staff member came to the room to help me. :-) The property is clean, safe, and had everything we needed. The room is reasonably priced. We definitely will stay here again when we come back. "

"The staff was great"

"Loved the condo and had a great time with the kids for our first time in TN. Definitely coming back again! Only downfall was the upstairs neighbors, their kids were running marathons at all hours.. early evening into the wee morning hours! Sounded like acrobatic training! The unit we stayed in was awesome! "

"Friendly staff, clean rooms and very quiet peaceful stay"

"I was very sad to see Cherokee go down so much since I was there as a kid. Although I’m grateful for the job that it brought to the area having the casino it has really made. Everything else looks so rundown. Shops were falling apart. people were very nice everywhere we went. I probably would not stay at this hotel again although the staff was so sweet."