Verified
10/10 Excellent
Tatyana
8 January 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель супер.
Tatyana
Stayed 6 nights in Dec 2019
Alpen Ville Hotel
3.0 star property
Relax at the poolside bar or unwind with a massage after working out at the gym.
Choose dates to view prices
Photo gallery for Alpen Ville Hotel
Escape to Alpen Ville Hotel, a tranquil retreat in Bostandyk District. With its poolside bar, garden, and rejuvenating sauna and steam room services including massages for relaxation. Plus free self parking, an on-site gym for fitness enthusiasts plus the convenience of dry cleaning laundry services.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Gym
- Breakfast available
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Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 6000.0 per night
Property payment types
Important information
Optional extras
- Fee for continental breakfast: approximately KZT 1950 per person
- Airport shuttle fee: KZT 8000 (one-way)
- Rollaway bed fee: KZT 6000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Frequently asked questions
Is Alpen Ville Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Alpen Ville Hotel?
Check-in start time: noon; Check-in end time: anytime.
What time is check-out at Alpen Ville Hotel?
Check-out is at 10:00 AM.
Does Alpen Ville Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of KZT 8000 one-way applies.
Where is Alpen Ville Hotel located?
Located in Bostandyk District, this hotel is within 3 mi (5 km) of MEGA Alma-Ata, First President of Kazakhstan Park, and Atakent Expo. Botanical gardens and Sunkar International Ski Jump Complex are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Verified traveler
28 April 2019
Verified traveler
Stayed 2 nights in Apr 2019