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"Location is great- close to the river. We walked "

"The hotel is located just outside of the main downtown. This makes the hotel more cost efficient. It’s very easy to drive to the downtown area and then walk around. You can then do shopping or go to restaurants, and see all the beautiful tulips and sites. "

"There was no breakfast available. The restaurant was closed. They ad prepackaged cereal bowls for sale -but no milk! They did, however have bottled beer available along with the cereal!!!!! The carpeting was so filthy that my shoes made "tacky" noises when I walked across my room. The upholstery on the chair in my room was literally torn off! This place is a DUMP! Even the parking lot was in disrepair and garbage all over the place! Do not ever send another Travelocity member to this place !!!!!!!!!!!!!!"

"Overall good stay"

"Main elevator was out of service for entire stay"

"Good spot when in Grand Rapids. Close to restaurants and hot spots"

"The hotel was very rundown and the lobby was dirty. The parking look looked like it had not been maintained. Check-in was good. Our room was nothing impressive. The bathroom and bedding were clean, but the floor had not been vacuumed. At 5:50 AM the next morning there was a dog in the next room barking for over an hour. Hotel Staff did try to contact the owner, but we’re unable to. We asked for a refund for our second night."

"Good property. But could improve cleaning & a good new carpet."

"Extremely clean room and bathroom. Spacious room, nice kitchenette with large fridge and stove. Within walking distance of stores and restaurants. Checked in very late, used phone in lobby as instructed, staff came over before I had time to hang up the phone. Very happy with our stay."