The Ayla Grand Hotel, located in a shopping district, offers a rooftop terrace and full-service spa. Guests can enjoy international dishes at Sky 5 Cafe, shop at the hotel, or relax by the pool. Free WiFi keeps everyone connected during their stay.
View all photos for Classic Executive Suite Part smoking
Classic Executive Suite Part smoking
Sleeps 2
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Classic Two Bedrooms Suite Non smoking
Sleeps 5
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Classic Three Bedrooms Suite Non smoking
Sleeps 9
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Deluxe Two Bedrooms Suite Non smoking
Sleeps 5
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Deluxe One Bedroom Suite Part smoking
Sleeps 2
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Classic One Bedroom Suite Part smoking
Sleeps 2
Classic King Room Part smoking
Sleeps 2
Classic Twin Room Part smoking
Sleeps 2
Deluxe King Room Part smoking
Sleeps 2
Deluxe King Room Non smoking
Sleeps 3
Deluxe Twin Room Part smoking
Sleeps 2
Deluxe Twin Room Non smoking
Sleeps 2
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Junior Two Bedrooms Suite Non smoking
Sleeps 5
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Executive Deluxe Suite
Sleeps 3
Deluxe One-Bedroom Suite-Non-Smoking
Sleeps 3
Classic Executive Suite
Sleeps 2
Deluxe King Room
Sleeps 2
Deluxe Twin Room
Sleeps 2
About the neighborhood
Located in Al Ain, Ayla Grand Hotel is in the city center. Al Ain National Museum and Lourans Arts are cultural highlights, and travelers looking to shop may want to visit Al Ain Mall and Al Jimi Mall. Al Ain Zoo and Hili Fun City are also worth visiting. Visit our Al Ain travel guide
Othman Bin Affan Street, PO Box 222094, Al Ain
What's nearby
Al Ain Mall
1 min walk - 0.2 km
Al Ain Oasis Park
16 min walk - 1.4 km
Al Ain National Museum
18 min walk - 1.5 km
Al Ain Zoo
10 min drive - 9.3 km
Jebel Hafeet Mountain
47 min drive - 40.1 km
Getting around
Al Ain (AAN)
26 min drive
Restaurants
PAUL
10 min walk
Chili's
3 min walk
Dose Never Overdose
3 min walk
Cafe Du Roi - Al Ain Mall
6 min walk
Shakespeare and Co. شكسبير أند كو
9 min walk
About this property
Ayla Grand Hotel
Luxury hotel in a shopping district
Consider a stay at Ayla Grand Hotel and take advantage of a poolside bar, a rooftop terrace, and shopping on site. Indulge in a massage, a facial, and a manicure/pedicure at Al Naeem, the onsite spa. The on-site international cuisine café, Sky 5 Cafe, offers lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a hair salon.
You'll also find perks like:
An outdoor pool along with sun loungers and pool umbrellas
Free self parking and valet parking, plus extended parking (surcharge)
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
A 24-hour front desk, ATM/banking services, and a porter/bellhop
Room features
All 220 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with separate tubs/showers and bidets
LED TVs with satellite channels
Wardrobes/closets, electric kettles, and daily housekeeping
24-hour roundtrip airport shuttle on request for a surcharge
Free covered self parking on site
Free valet parking on site
Covered extended parking on site (AED 300 per week)
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 69 for adults and AED 50 for children
2 coffee shops/cafes
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Nara
Sky 5 Cafe
Tamra
Things to do
Full-service spa
Health club
Outdoor pool
Sauna
Shopping
Steam room
Family friendly
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
389 square feet of conference space
5 meeting rooms
Business center
Outdoors
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
7 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from February 20 2026 to March 5 2026 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately AED 69 for adults and AED 50 for children
Airport shuttle fee: AED 600 per vehicle (one-way)
Covered extended parking fee: AED 300 per week
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Property is also known as
Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
TOP Ayla Grand Hotel
Ayla Grand Hotel Hotel
Ayla Grand Hotel Al Ain
Ayla Grand Hotel Hotel Al Ain
Frequently asked questions
Does Ayla Grand Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.
The pool will be unavailable from February 20 2026 to March 5 2026 (dates subject to change).
How much does it cost to stay at Ayla Grand Hotel?
As of 9 March 2026, prices found for a 1-night stay for 2 adults at Ayla Grand Hotel on 6 April 2026 start from AED 319, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ayla Grand Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Ayla Grand Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Ayla Grand Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Ayla Grand Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AED 600 per vehicle applies.
Where is Ayla Grand Hotel located?
Located in the heart of Al Ain, this luxury hotel is within 1 mi (2 km) of Al Ain Mall, Al Ain Oasis Park, and Al Ain National Museum. Lourans Arts and Sheikh Zayed Palace Museum are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ayla Grand Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.8
Location
8.8
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 98 out of 157 reviews
10 - Excellent
98
Rating 8 - Good. 39 out of 157 reviews
8 - Good
39
Rating 6 - Okay. 9 out of 157 reviews
6 - Okay
9
Rating 4 - Poor. 6 out of 157 reviews
4 - Poor
6
Rating 2 - Terrible. 5 out of 157 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Arnel
6 November 2025
Liked: Cleanliness, staff & service, amenities
great location, close to Al ain mall
rooms very clean
staff very welcoming
Real nice hotel, everything looks new, clean and well maintained. Staff are very friendly. It is basically right across Al Ain mall which means you have pretty much everything you need nearby without even driving. I would stay here again.
A good experience to stay at this hotel.
Very nice staff.
Good size room with good facilities.
Fine bathroom with fine amenities.
Late check-out was great for us.
Very difficult to find any fault with this hotel. Maybe better training of the breakfast staff. None of them understood how to make a tradition English cup of tea., but that is a minor issue. We enjoyed every minute of our stay. We would love to stay there again. Keep up the high standards!
It is more of a 4-star standard.
The suite was nice.
The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided.
Empty plates and cutlery are provided at a cost.
Batool
Stayed 1 night in Sep 2022
2/10 Terrible
Verified traveler
30 June 2022
Liked: Cleanliness
Disliked: Staff & service, room comfort
So bad check in
Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Unfortunately a shadow of it's former self. I loved it the last time I stayed.
Let's start. Check in was an absolute mess. Long queue. Unhappy guests. No room for me. Go away and wait. Other people got rooms while I sat and waited. I eventually got my room. It was still being cleaned when I got there. I wasn't checking in early or anything. Just mismanaged.
WiFi. What year is it? Should this be an issue? It kept dropping out. Sometimes fine, sometimes slow, sometimes absent. The thing is if you needed to rely on WiFi to attend a business teams/zoom call, you cannot rely on the hotel wifi. I ended up paying for 4g network.
Pool = screaming kids play area. That's not really a problem. Just don't think you will spend some quiet relaxation time next to the pool.
It used to be so much better. It was one of the reasons I made the trip from DXB to Al Ain. I don't think I'll bother again.
Beautiful hotel, but service very very bad. Had to ask for housekeeping everyday, and the airco was defect, they repaired it for 5 times but was still dwfect i havent been sleeping for 6 nights. Same with the water, only cooking hot water in the bathroom. Service really bad. Do not recomend.
Mireille
Stayed 9 nights in Oct 2023
4/10 Poor
Mahmoud
9 October 2023
Disliked: Cleanliness, staff & service
Really disappointed with our experience at Ayla Grand Hotel. We found black and red mould in the bathroom (around the shower, bath and bathroom fittings) and a dirty scum around the bath plug - we raised this with a lady on reception who said she would arrange for someone to clean it whilst we were out, we returned and the bathroom was exactly as it was when we left. The room lacks the basic amenities that you would expect in a 5* hotel (for example; bath robe, coffee machine, conditioner, smart/streaming TV and an iron that steams). We were staying with our baby son, and the glass protection on the bedside tables were not secured and nearly fell on my son when lightly knocked - this is really unsafe. Ayla Grand has also clearly cut costs where possible, poor workmanship is evident - one sign of this was the bathroom sink which was nearly unusable due to the faucet being too short for the size of the sink. I’m concerned as we’re due to return to the hotel later this week, and I’d like to speak to someone from the management team to ensure that our experience is at least slightly improved.