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"From the moment we arrived, the staff couldn’t have made us feel more welcome. The room was comfortable and spacious. A few minor maintenance issues but nothing that affected our enjoyment. The breakfast was varied and fresh and plenty of it. The pool was unheated as expected, but a refreshing relief from the heat of the city. The pool area is beautiful and a tranquil oasis from the busy medina."

"Excellent location, away from city center, great breakfast choices, friendly and courteous staff and management."

"Breakfast was fresh abundant."

"gym facilities are limited a shame considering of the prime location in hivernage "

"The hotel is very beautiful with absolutely stunning gardens – the grounds really make a big impression and create a wonderful atmosphere. The food is very good and the staff is polite and friendly. However, you need to be very careful with room location. Rooms not facing the garden are very noisy, which can significantly affect the stay. Communication by email is also quite poor – we never received replies to some of our emails, including one regarding flowers that were delivered to the hotel and were unfortunately of very poor quality. Overall, we have mixed feelings. On one hand, it is a wonderful and impressive hotel, especially because of the gardens. On the other hand, small issues like noise and lack of email communication negatively affect the overall experience. We would still recommend the hotel, but strongly advise choosing a garden-facing room and confirming important requests in advance."

"Room was ok, no mini fridge and overall condition of the place was pretty worn out, close to everything but really nothing special inside of the hotel "

"Reception staff including Moussa were very helpful. Restaurant service depended on server. Pool bar service was very slow. Property location and rooms were spectacular. "

"Lovely hotel. We were offered a free upgrade to the penthouse. Staff were friendly and service was great. Heated pool. "

"Needs maintenance "