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"Breakfast included and fresh. Rooms clean and comfortable. Restaurant food very good. Staff at this hotel wonderful. There is a spa but I did not use. Poolside nice. Great hotel for a base."

"We loved this hotel and consider the location to be perfect as a base camp for exploring Naples. and beyond. The room was super quiet, staff was available and helpful, and the area felt quite safe. We stayed 5 nights and were very happy we chose this place."

"Excelsior Hotel's historic past and fabulous corner location makes it a wonderful place to enjoy the heart of Naples. The rooms are beautifully renovated, some with a tiny balcony overlooking the bay of Naples, are lovely. The hotel's roof-top bar has my favorite panoramic view of Vesuvius, Sorrento and Capri. A wonderful place to enjoy a relaxing moment after a day of touring."

"Clean rooms"

"The Hotel was nice! Although, they had a rooftop party going on in the evening, which was quite loud in our room. I believe it was some sort of holiday for Italy."

"Room was small but clean, did get warm and had to call the desk to adjust the temperature. Some fixtures loose. Staff very accommodating. Rooftop terrace and dining was fantastic!"

"The room is small and old and this was shocking as the price is pretty high. The breakfast was rich with things that were not that tasty and the eggs were terrible. The team is not very nice I must say."

"The staff were particularly helpful, and we enjoyed the rooftop bar. A generous breakfast that includes options for vegetarians. It's a bit out of the centre, so either a taxi ride or bit of a walk to get to the main attractions of the town. For example, it took us about 45 minutes to walk to the National Archeological Museum."

"We stayed in a King bed with sofa bed room. We had 4 adults sharing. The room was very clean and comfortable. The King bed was comfortable and bed sheets were soft. The sofa bed was also comfortable. The mini bar fridge was a nice addition since it was well stocked with drinks & snacks, 1st round free! Only negative about this room was the open shower. It was awkward figuring out who’s showering without someone peeking in. "