"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am.
According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...
"I had a wonderful stay at this hotel. The property is beautifully maintained, clean, and offers a relaxing atmosphere. The rooms were comfortable, and every area of the hotel reflected excellent upkeep and attention to detail.
What truly made the experience exceptional was the staff and management. Everyone was warm, courteous, and always willing to help with a smile. The management team clearly takes pride in delivering outstanding service, and their professionalism was evident throughout my...
"We enjoyed our stay at this resort. It’s a wonderful place with great staff and excellent customer service. I would like to mention Vijisha, Jibin, Anagha and Madhan who attended us and made our stay very enjoyable. They ensured everything was great and took care of every little detail. We would rate 10 / 10 in all aspects. We would definitely come back and highly recommended hotel if anyone coming to Thekkady!"
"Nice hotel except for their confusing lift system. There are 4 different lifts in the hotel for different levels and that’s really confusing. Other than that it’s a nice well kept property with excellent staff. Pleasant stay overall."
"Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. "
"Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this!"
"The good - the room size is huge, the staff at the restaurant were very courteous and provided service with a smile.
Please ensure to ask room on higher floors.
From start the experience wasn't good. Whlist making the booking we opted for breakfast and dinner included in our tariff. However, when checking in we were told to pay an additional rs 7000 for 4A and 1c"
"Walls of room were dirty.
Room smelt stuffy and of mothballs.
Bathroom stank of bleach and commercial toilet pellets.
No bath mat and slippery tiles.
AC wasn't working.
Only a small part of the food menu was available and it was a 40 minute drive to the town.
We requested cutlery, not supplied.
Pepsi was warm as the kitchen fridge had been turned off.
At breakfast, as westerners, we requested fried eggs on toast. Despite showing pictures of what we were and asking for, by the third attempt we...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن أودومبنكولا
اكتشف أودومبنكولا المُنعزلة من خلال الإطلالات الجبلية، ومراكز السبا، وإطلالات البحيرة، وغير ذلك الكثير!
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
