"Hello,
I am writing to express my disappointment regarding my recent stay at your property and to request appropriate compensation for the issues I experienced with my reservation.
I had specifically booked a room with two queen beds to accommodate myself and my two sons. Upon arrival, I was initially given a room with only one bed. After bringing this to your staff’s attention, I was reassigned to a different room in another tower. Unfortunately, upon entering that room, we discovered that the...
"Hello,
I am writing to express my disappointment regarding my recent stay at your property and to request appropriate compensation for the issues I experienced with my reservation.
I had specifically booked a room with two queen beds to accommodate myself and my two sons. Upon arrival, I was initially given a room with only one bed. After bringing this to your staff’s attention, I was reassigned to a different room in another tower. Unfortunately, upon entering that room, we discovered that the...
Sandy