Find 4 Star Hotels in Coastal North Carolina, NC from AED 574

"Everything was great in the beginning all the staff were very friendly and helpful until our last night. WE had been there to attend our goddaughter's wedding. After the event we went back to our room, changed into our PJ's and decided to go sit outside by the waterfront. Well, we left our key in the room, Shame on us! We went to the front desk & the gentleman there, Carl, was so rude it ruined our whole night. We told him what happened as we stood there in our PJ's & he said he needed ID. We said everything is in our room. I pulled up my email with my hotel reservation, pulled up my bank app showing my $100 deposit they took upon check in, my husband went out to the truck and got our parking pass and showed him that. All he said were not helpful, he said people throw their parking passes on the ground. At this point we were very upset! My husband said "have you ever walked out of your house or room and forgotten something?" He said No! Really?? Then you must be perfect! I asked him to have the cleaning woman walk upstairs with us, we can show her whatever she needs to see once we get into our room. That wasn't good enough either. Meanwhile, he kept asking us to step aside while he checked in three more couples. HE FINALLY gave us a duplicate key, as he told us, he will do it just this one time! When we got back to the room, we were both filled with so much anxiety I was waiting for someone to come knock on the door and make sure we were really who we said we were. Unreal!!"

"The property on the outside was beautiful but inside the rooms needed help. They have a pest infestation and they can’t help you until 7AM. I woke up to water bugs/roaches on the kitchen counter and multiple centipedes on the walls and shower curtains in the bathroom. There was also a large roach on the wall in the bedroom that I had to kill. On top of that different flying insects in the house. I was able to kill some of it. Thank God I was only there for two nights. No refund was offered or no kind of incentive given but an offer to move to another unit when I had less than a day left for my stay. I experienced all of this the first night up until I checked out. They need to fix this issue fast!"